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Overview

Elli Complice Ti is a managed IT services provider located in Sherbrooke, Quebec. They focus on delivering high-quality IT solutions, including monitoring, maintenance, and web security. This IT services company serves a variety of clients, primarily businesses that need reliable technology support.

This MSP has a team of skilled technicians and IT professionals who prioritize customer service and security. They are known for their professionalism and commitment to ensuring their clients' systems run smoothly and safely. Through their expertise, they help businesses enhance their IT infrastructure and protect against cyber threats.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.1 Google Rated 4.10 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 review mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients appreciate the courteous and professional nature of the team at this IT services company. Many recommend Elli Complice Ti for their dependable monitoring and maintenance services, underscoring the positive experiences they have had.

The reliability and competence of this MSP are frequently highlighted, with clients noting their consistent ability to deliver quality service. The company's focus on security and local support resonates well with businesses, making them a valued partner in IT solutions.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday08:00 AM - 12:00 PM
Tuesday08:00 AM - 12:00 PM
Wednesday08:00 AM - 12:00 PM
Thursday08:00 AM - 12:00 PM
Friday08:00 AM - 12:00 PM
SaturdayClosed
SundayClosed

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