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Services Informatiques Express PME

Backup & Disaster Recovery Cloud Services Managed IT Services

Overview

Services Informatiques Express PME is a managed IT services provider based in Sainte-Thérèse, Quebec. With a focus on delivering reliable IT solutions, they serve a variety of clients including small to medium-sized businesses. Their expertise spans computer support, network management, and IT security, helping organizations maintain smooth and secure operations.

This IT services company is known for its responsive customer support and efficient service delivery. They prioritize understanding their clients' needs, ensuring that technology solutions align with business goals. Their commitment to providing services in French makes them a valuable partner for the local community, fostering effective communication and service accessibility.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Friendly, supportive team (2 reviews mention this)

What clients say about this company

Clients appreciate the empathetic support offered by this MSP, highlighting the staff's understanding and responsiveness to their needs. Many have described their customer service as very good, often noting how quickly issues are resolved and how well the team communicates during the support process.

The focus on organization and efficiency has also been praised by clients, who report satisfaction with the streamlined IT services they receive. The ability to communicate in French further enhances their service, as it ensures that all clients feel comfortable and understood throughout their partnership.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Microsoft 365 & Email

Business Details

Hours

Now Closed

Monday08:30 AM - 05:00 PM
Tuesday08:30 AM - 05:00 PM
Wednesday08:30 AM - 05:00 PM
Thursday08:30 AM - 05:00 PM
Friday08:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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