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Overview

GCI Support Inc. is a dedicated managed IT services provider located in Saint-Leonard, Quebec. They specialize in various IT solutions tailored to meet the needs of businesses in the region. Known for their expertise in cybersecurity, IT support, and technical services, they strive to help organizations maintain efficient operations.

This IT services company focuses on providing reliable and prompt support. They understand that downtime can significantly affect a business, so their team is trained to quickly resolve issues. Their commitment to delivering ongoing assistance makes them a trusted partner for many local organizations.

This MSP primarily serves small to medium-sized businesses looking for comprehensive IT management. By focusing on security, responsiveness, and customer care, they empower clients to stay competitive in today's technology-driven landscape. GCI Support Inc. helps clients navigate the complexities of IT, enabling them to concentrate on their core business activities.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Compliance & Risk

Insightful compliance and risk management services ensuring your IT practices, data handling, and security controls meet industry, regulatory, and organizational standards.

Why it matters: Reduces exposure to legal, operational, and reputational risk while helping you meet audit requirements and demonstrate a mature security posture.

Real example: A firm preparing for vendor security assessments receives a full compliance review, updated policies, and strengthened access controls—resulting in successful audit approval.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.6 Google Rated 4.60 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 reviews mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (8 reviews mention this)
  • Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients consistently appreciate the problem-solving abilities of GCI Support Inc. Many note how effectively they handle both temporary and long-term IT challenges. Their proactive approach helps organizations minimize downtime and maintain productivity.

The empathy and thoroughness of their support team are highlighted as key strengths. Customers report that their assigned technicians respond quickly and provide detailed solutions. This level of service fosters a strong sense of trust and satisfaction among clients.

Feedback also emphasizes GCI's solid knowledge of cybersecurity. Businesses commend their ability to keep them updated on the latest security measures and threats. Many recommend GCI Support Inc. for their reliability and efficient ongoing support in the evolving field of IT.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

Business Details

Hours

Now Closed

Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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