S K Informatique

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: 2080 Rue de l'Alliance Québec City , Quebec

Overview

S K Informatique is a managed IT services provider located in Québec City, Quebec. This IT services company focuses on delivering high-quality technical support and solutions tailored to their clients' needs. They serve various clients, including local businesses and organizations, helping them improve their IT infrastructure and streamline operations.

With a strong emphasis on responsiveness and expertise, this MSP is committed to providing reliable services. They prioritize customer satisfaction and ensure that their support is both professional and approachable. Their extensive knowledge in IT allows them to effectively address complex issues, fostering long-term relationships with clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (2 reviews mention this)
Friendly, supportive team (1 review mention this)

What clients say about this company

Clients appreciate S K Informatique for its exceptional support and deep technical knowledge. Many express their satisfaction with the service provided by Simon, the president, highlighting his dedication and ability to resolve issues promptly. This level of empathy and understanding truly sets the company apart in the competitive IT landscape.

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Business Details

Address

2080 Rue de l'Alliance
Québec City , Quebec

Phone: 1 (418) 628-2807

View Website

Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:30 PM
Tuesday	09:00 AM - 05:30 PM
Wednesday	09:00 AM - 05:30 PM
Thursday	09:00 AM - 05:30 PM
Friday	09:00 AM - 05:30 PM
Saturday	Closed
Sunday	Closed