Miracom Informatique

Backup & Disaster Recovery Cloud Services Cybersecurity

Address: 601 Av. du Cénacle Québec City , Quebec

Overview

Miracom Informatique - Services TI gérés, Support informatique et Infonuagique is a managed IT services provider located in Québec City, Quebec. They specialize in IT infrastructure management and cybersecurity, offering tailored solutions to meet the diverse needs of their clients. This IT services company primarily serves small to medium-sized businesses that require reliable and efficient IT support.

This MSP helps clients by delivering customized IT solutions that ensure high uptime and security. They take pride in their honesty and transparency, building strong relationships based on trust and effective communication. With a focus on empowering businesses through technology, they assist clients in maintaining a secure and efficient IT environment.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9

Review Highlights

Strong technical expertise (2 reviews mention this)
Reliable uptime and ongoing support (3 reviews mention this)
Friendly, supportive team (6 reviews mention this)
Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients appreciate the level of service they receive from this managed IT services provider. Many highlight the honest advice and responsiveness of the Miracom team, noting that they deliver excellent support tailored to individual business needs. Customers frequently express their satisfaction with the reliability and knowledge demonstrated by the company.

Feedback also emphasizes the strong focus on cybersecurity training and education, which clients find highly valuable. Overall, their reputation for quality service and strong client relationships is consistently recognized, making them a trusted partner for IT solutions.

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Business Details

Address

601 Av. du Cénacle
Québec City , Quebec

Phone: 1 (418) 717-1333

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Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:00 PM
Tuesday	09:00 AM - 05:00 PM
Wednesday	09:00 AM - 05:00 PM
Thursday	09:00 AM - 05:00 PM
Friday	09:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed