Hardware & Device Support
Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.
Overview
ITCares Web & IT is a managed IT services provider located in Montreal, Quebec. They specialize in offering comprehensive IT solutions to businesses of various sizes. This IT services company focuses on enhancing operational efficiency and boosting productivity through effective technology management.
This MSP serves a diverse clientele, from small enterprises to larger organizations, ensuring their technology needs are met promptly and effectively. By providing remote support and solutions for issues such as system failures, they help clients maintain smooth operations while ensuring high levels of security and reliability.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
IT Support & Help Desk
Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.
Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.
Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.
Reputation & Reviews
These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.
Google rating:
Rated 5.00 out of 5 on Google
Rated 5.00 out of 5 on Google
Review Highlights
- Responsive to tickets and requests (1 review mention this)
What clients say about this company
Clients consistently praise this managed IT services provider for their responsiveness and helpfulness. Many have noted the quick and professional support they received, which helped resolve technical issues in a timely manner.
Feedback highlights the efficient organization and professionalism of the team at ITCares Web & IT. Clients appreciate their ability to communicate effectively, particularly in French, enhancing the support experience for users in the local community.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
Questions about Hardware & Device Support
- Does it make sense to lease devices instead of buying? Leasing IT devices offers Canadian small businesses a way to keep technology current and reduce downtime, but it requires careful evaluation of costs, support, and upgrade options. Canada Hardware & Device Support
- What happens if hardware fails during critical business hours? Hardware failures during busy business hours can disrupt productivity and risk data loss. Learn how proactive IT support and clear response plans help Canadian SMBs minimize downtime and keep operati… Canada Hardware & Device Support
- Why does hardware compatibility matter for SMBs? Ensuring your business hardware works well together prevents downtime, data loss, and security gaps—key factors for smooth operations and protecting your Canadian SMB. Canada Hardware & Device Support
- Can a small business avoid downtime with proper device support? Proper device support helps Canadian small businesses reduce downtime by preventing hardware failures and enabling quick repairs, protecting productivity and customer trust. Canada Email Security & Anti-Phishing
- When should I replace versus repair a business laptop? Deciding whether to repair or replace a business laptop involves weighing costs, risks, and productivity impacts—key factors for Canadian small businesses to consider with their IT provider. Canada Hardware & Device Support
- Which option is better for data security: new devices or repairs? Choosing between repairing devices or buying new ones affects your data security and business continuity. Learn practical steps to evaluate risks and benefits for your Canadian small or mid-sized bus… Backup & Disaster Recovery Canada
Business Details
Hours
Open now
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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