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Overview

IT EXPERTS is a managed IT services provider located in Gatineau, Quebec. This IT services company specializes in offering comprehensive computer support and services to various businesses, including retail. They focus on delivering reliable, efficient solutions that help clients express confidence in their technology.

This MSP serves a range of clients, particularly those who need assistance with software and system configurations, including Office 365 and VPN services. They understand the challenges businesses face and strive to reduce stress for their clients by providing expert advice and support. Their commitment to professionalism and respect fosters strong relationships, ensuring clients receive the best possible service.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.6 Google Rated 4.60 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 review mention this)
  • Friendly, supportive team (3 reviews mention this)

What clients say about this company

Clients have noted the exceptional support provided by this managed IT services provider, highlighting their high level of empathy and understanding. Many express appreciation for the professionalism and the quick turnaround on service requests, which allows businesses to stay operational and focused on their goals.

Feedback often emphasizes IT EXPERTS' deep knowledge and expertise in addressing complex IT issues. Clients feel more confident in their IT solutions after working with them, noting that their services not only solve problems but also enhance overall efficiency and security in everyday operations.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Cloud Services

Business Details

Hours

Open now

Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
Saturday12:00 PM - 04:00 PM
Sunday12:00 PM - 04:00 PM

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