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Overview

Synovatec Inc is a managed IT services provider located in Drummondville, Quebec. They focus on delivering reliable IT solutions for businesses of all sizes, ensuring that clients can depend on their technology. With a commitment to professionalism, this IT services company serves a variety of industries, helping them navigate the complex world of information technology.

This MSP is known for its strong emphasis on customer support and personalized service. Their dedicated team works closely with clients, understanding their unique needs and providing tailored solutions. By combining technical expertise with a customer-centric approach, they help organizations improve their operational efficiency and achieve their business goals.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Friendly, supportive team (1 review mention this)

What clients say about this company

Clients appreciate the excellent support and responsiveness provided by this managed IT services provider. Many have mentioned the invaluable assistance they receive, highlighting the company's strong focus on customer service and their ability to address queries promptly and effectively.

Feedback often reflects the professionalism and dedication of the team at Synovatec Inc. Clients express gratitude for the personalized attention they receive, indicating that their support workers make the complex world of IT easier to manage. This level of engagement fosters trust and helps businesses leverage technology to enhance their outcomes.

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Business Details

Hours

Now Closed

Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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