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Overview

Microtec Performance Informatique is a trusted managed IT services provider located in Drummondville, Quebec. They specialize in delivering reliable IT support, focusing on both in-house service and remote assistance. Their goal is to help businesses enhance their technology infrastructure while ensuring operational efficiency.

This MSP caters to various clients, ranging from small businesses to larger organizations. They are known for their responsive customer service, providing quick answers and support. With a skilled technical team, they prioritize client needs and strive to deliver excellent IT solutions tailored to each client's requirements.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.2 Google Rated 4.20 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 review mention this)
  • Responsive to tickets and requests (1 review mention this)
  • Friendly, supportive team (1 review mention this)

What clients say about this company

Clients appreciate the quick responses and professionalism exhibited by this IT services company. Many highlight the competence of the staff, noting their ability to provide effective support both in-person and remotely, which helps ensure that issues are resolved promptly.

Feedback also reflects the strong technical expertise within the team, with clients expressing gratitude for the support received. Additionally, customers often comment on the value for money, affirming that the services offered are worth the investment, contributing to overall satisfaction with the service provided.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday08:00 AM - 05:30 PM
Tuesday08:00 AM - 05:30 PM
Wednesday08:00 AM - 05:30 PM
Thursday08:00 AM - 05:30 PM
Friday08:00 AM - 05:30 PM
SaturdayClosed
SundayClosed

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