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TEK IT UP IT Services

Backup & Disaster Recovery Cloud Services Cybersecurity

Overview

TEK IT UP IT Services, located in Toronto, Ontario, specializes in providing comprehensive managed IT solutions. This managed IT services provider focuses on delivering exceptional support in areas such as cybersecurity, IT support, and personalized technology services. They cater to a diverse clientele, including individual users and small businesses, helping them navigate the complexities of technology with ease.

This IT services company stands out for its commitment to responsiveness and thorough customer care. With a dedicated team led by Marco Hernandez, they ensure that clients receive timely assistance and clear guidance in resolving their technology challenges. Their approach centers on understanding each client's unique needs, making their services both effective and personal.

TEK IT UP IT Services not only addresses immediate technical issues but also emphasizes proactive cybersecurity measures. By providing tailored solutions and training, this MSP empowers clients to feel secure and confident in their technological infrastructure. Their combination of technical expertise and honest communication helps build long-lasting relationships with clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (10 reviews mention this)
  • Reliable uptime and ongoing support (4 reviews mention this)
  • Responsive to tickets and requests (1 review mention this)
  • Friendly, supportive team (4 reviews mention this)
  • Emphasis on security and data protection (5 reviews mention this)

What clients say about this company

Clients consistently praise the responsiveness and customer service they receive from TEK IT UP IT Services. Many have highlighted the exceptional support provided by Marco, who is quick to respond and genuinely cares about resolving any issues. This level of attentiveness has helped clients feel valued and understood during critical situations.

The thoroughness of the services offered is another aspect that clients appreciate. Many have noted how Marco takes the time to listen and explain complex processes in a way that is easy to comprehend. This personalized approach to training and problem-solving has made technology more accessible for those who may not be familiar with it.

Trust and honesty are crucial in the client-provider relationship, and TEK IT UP IT Services delivers in this regard. Many clients have expressed their satisfaction with the transparency and reliability of the services provided. They feel confident recommending this IT services company to others, knowing they will receive dependable support and expert assistance.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Cybersecurity

Business Details

Hours

Now Closed

Monday09:00 AM - 06:00 PM
Tuesday09:00 AM - 06:00 PM
Wednesday09:00 AM - 06:00 PM
Thursday09:00 AM - 06:00 PM
Friday09:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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