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Firmitas IT Support

Backup & Disaster Recovery Cybersecurity IT Consulting & vCIO

Overview

Firmitas IT Support is a managed IT services provider based in Toronto, Ontario. They focus on delivering reliable IT support and cybersecurity solutions to small businesses and startups. Their dedicated team has a deep understanding of technology and is committed to providing effective assistance in a clear and straightforward manner.

This IT services company helps clients improve their operations by offering services such as troubleshooting, system updates, and network setup. They prioritize strong communication and quick response times, ensuring that clients feel supported and secure in their IT environments.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (8 reviews mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (11 reviews mention this)
  • Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients often speak highly of Firmitas IT Support, mentioning their professionalism and reliability. Many appreciate the team's ability to resolve issues promptly and effectively, which has made a positive impact on their business operations.

This MSP is recognized for their knowledgeable staff and supportive approach. Clients find that the team is not only competent but also genuinely caring, making their IT challenges easier to navigate. This responsiveness has earned them a loyal customer base.

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Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 AM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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