Reputation & Reviews
These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.
Google rating:
4.9
Rated 4.90 out of 5 on Google
Review Highlights
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Strong technical expertise
(11 reviews mention this)
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Reliable uptime and ongoing support
(5 reviews mention this)
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Responsive to tickets and requests
(1 review mention this)
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Friendly, supportive team
(14 reviews mention this)
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Emphasis on security and data protection
(3 reviews mention this)
What clients say about this company
Clients frequently praise this managed IT services provider for their responsiveness and attention to detail. Many appreciate the hands-on involvement of the owner, Ted, who takes the time to engage with clients personally. This level of commitment fosters trust and ensures that client needs are prioritized.
Feedback highlights the team's friendly and knowledgeable support, with several clients noting their patience and willingness to help. The collaborative spirit within the team contributes to a positive experience for customers, allowing them to feel supported at all times. Many clients report feeling at ease when reaching out for help.
Overall, this MSP is recognized for their strong emergency support and understanding nature. Their quick response capabilities allow them to handle most issues effectively. Customers feel confident knowing they have a reliable partner to turn to, especially during critical situations or when unexpected challenges arise.