P.C. Medic

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: 1319 E Victoria Ave E Thunder Bay , Ontario

Overview

P.C. Medic is a managed IT services provider based in Thunder Bay, Ontario. They focus on offering reliable PC repair services, along with a range of IT support solutions for both individual customers and businesses. This IT services company assists clients by providing efficient troubleshooting, maintenance, and repairs, emphasizing trust and transparency in all interactions.

The typical clients of this MSP include professionals and organizations needing quick and effective IT support. They pride themselves on their responsiveness and customer-centered approach, ensuring that every client feels heard and valued. By providing high-quality service and clear communication, they help reduce downtime and enhance productivity for their users.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.0

Review Highlights

Strong technical expertise (2 reviews mention this)
Reliable uptime and ongoing support (1 review mention this)
Responsive to tickets and requests (1 review mention this)
Friendly, supportive team (2 reviews mention this)

What clients say about this company

Clients appreciate the responsiveness and attentiveness of the team at P.C. Medic. Many have noted the patience and respect shown during communications, whether in-person or over the phone, which contributes to a positive experience for users seeking IT assistance.

Customers also highlight the efficiency and effectiveness in resolving issues, often praising the team's ability to fix complex problems quickly. The honesty and transparency in their pricing and services further reinforce client satisfaction, making P.C. Medic a trusted choice for IT services in the region.

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Business Details

Address

1319 E Victoria Ave E
Thunder Bay , Ontario

Phone: 1 (807) 626-9009

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Map / Directions

Hours

Now Closed

Monday	09:30 AM - 05:30 PM
Tuesday	09:30 AM - 05:30 PM
Wednesday	09:30 AM - 05:30 PM
Thursday	09:30 AM - 05:30 PM
Friday	09:30 AM - 05:30 PM
Saturday	Closed
Sunday	Closed