Hero image Hero image

Overview

Merna Enterprise Inc is a reputable managed IT services provider located in Richmond Hill, Ontario. They focus on offering reliable IT solutions to various clients, helping them address their technology needs with professionalism. This IT services company serves both individual clients and businesses, ensuring that their technology operates smoothly and efficiently.

This MSP is dedicated to providing a range of services, including computer repair, data transfer, and setup assistance. They are known for their honesty and transparency, creating strong relationships with clients built on trust. With a commitment to delivering timely service at a fair price, they help clients enhance their productivity through effective technology management.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 review mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (2 reviews mention this)

What clients say about this company

Clients frequently commend this managed IT services provider for their helpful and honest approach. Feedback highlights their ability to resolve computer issues efficiently while maintaining a personal touch. Many clients express satisfaction with the service received and recommend Merna Enterprise Inc to others seeking reliable IT support.

The company's focus on organization and efficiency is another aspect that clients appreciate. They often receive praise for the timely delivery of services and their fair pricing. The professionalism demonstrated by Merna Enterprise Inc has made a positive impact on clients' experiences, leading to strong ongoing relationships.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

See all IT guides →

Business Details

Hours

Now Closed

Monday09:00 AM - 07:00 PM
Tuesday09:00 AM - 07:00 PM
Wednesday09:00 AM - 07:00 PM
Thursday09:00 AM - 07:00 PM
Friday09:00 AM - 07:00 PM
Saturday09:00 AM - 07:00 PM
SundayClosed

Need different expertise? Explore more providers with the skills you need.

Security, networking, cloud, backups—whatever your priorities, compare specialists near you.

Browse Providers by Service Category