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Overview

Logics Technology is a managed IT services provider located in Richmond Hill, Ontario. They focus on delivering reliable technology solutions tailored to meet the needs of businesses in various sectors. This IT services company aims to enhance productivity and efficiency through their comprehensive support and innovative strategies.

They serve a diverse range of clients, from small startups to larger organizations, providing services that ensure system uptime and reliability. Their team is dedicated to addressing client needs with attention to detail and a proactive approach, ensuring that companies can operate smoothly while minimizing downtime.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 reviews mention this)
  • Reliable uptime and ongoing support (2 reviews mention this)
  • Friendly, supportive team (3 reviews mention this)

What clients say about this company

Clients appreciate the thorough and professional service they receive from this MSP. They highlight the team's commitment to understanding their systems, and many have noted the valuable recommendations provided during assessments. This strong attention to detail builds trust and strengthens client relationships.

The company is recognized for its high level of support and responsiveness. Customers frequently commend the team's expertise and willingness to go the extra mile, often working outside of regular hours to address urgent issues. This dedication to customer satisfaction contributes to a positive reputation in the industry.

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Business Details

Hours

Now Closed

Monday08:00 AM - 08:00 PM
Tuesday08:00 AM - 08:00 PM
Wednesday08:00 AM - 08:00 PM
Thursday08:00 AM - 08:00 PM
Friday08:00 AM - 08:00 PM
SaturdayClosed
SundayClosed

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