ITEK Solutions

Backup & Disaster Recovery Cloud Services Cybersecurity

Address: 100 West Beaver Creek Rd Unit 10 Richmond Hill , Ontario

Overview

ITEK Solutions is a managed IT services provider located in Richmond Hill, Ontario. They specialize in delivering comprehensive IT solutions to various clients, particularly in the medical and dental sectors. Their services include cloud backup, cyber security, and IT support, helping businesses maintain efficiency and security in their operations.

This IT services company is focused on providing reliable technology support and ensuring that their clients' IT systems run smoothly. They assist businesses by addressing technical issues promptly and maintaining high levels of system uptime. Their expertise in cyber security is particularly valued by clients, as they work to protect sensitive information from threats.

ITEK Solutions aims to build long-lasting relationships with their clients through consistent follow-up and professional service. They strive to create a supportive environment where clients can feel confident in their IT decisions. By prioritizing effective communication and project delivery, this MSP helps businesses thrive in a competitive landscape.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.4

Review Highlights

Strong technical expertise (3 reviews mention this)
Reliable uptime and ongoing support (1 review mention this)
Friendly, supportive team (8 reviews mention this)
Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients often express satisfaction with the high level of professionalism demonstrated by ITEK Solutions. Many share experiences of how dedicated the team is to ensuring their IT needs are met, citing smooth project execution and effective follow-up. This approach has earned them a strong reputation among clients who appreciate their commitment to service.

However, there have been some mixed feelings regarding past experiences with issue resolution. Some clients have reported challenges where technicians were unable to resolve specific problems, which has led to frustration. Nevertheless, the overall sentiment remains positive, with many clients acknowledging their reliability and expertise.

Clients frequently highlight the strong focus on security that ITEK Solutions brings to their services. Many businesses have relied on them for IT and cyber security needs, noting that they consistently meet and exceed expectations. This commitment to safeguarding client data only enhances their reputation as a trustworthy managed IT services provider.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

See all guides about Backup & Disaster Recovery

Business Details

Address

100 West Beaver Creek Rd Unit 10
Richmond Hill , Ontario

Phone: 1 (416) 561-2888

View Website

Map / Directions

Hours

Now Closed

Monday	08:00 AM - 08:00 PM
Tuesday	08:00 AM - 08:00 PM
Wednesday	08:00 AM - 08:00 PM
Thursday	08:00 AM - 08:00 PM
Friday	08:00 AM - 08:00 PM
Saturday	09:00 AM - 12:00 PM
Sunday	Closed