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Overview

Lai and Associates Inc is a managed IT services provider located in Pickering, Ontario. They focus on delivering reliable technology solutions to various businesses, ensuring effective project execution and support. Their typical clients include small to medium-sized enterprises that seek to enhance their IT capabilities while maintaining a strong commitment to security and uptime.

This IT services company is known for their organized approach to project management. They prioritize responsiveness and professionalism, which helps them build lasting relationships with clients. By providing tailored solutions, they ensure that businesses can operate smoothly and efficiently, reducing downtime and enhancing overall productivity.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review highlights are not yet available for this provider.

What clients say about this company

Clients appreciate the high level of professionalism demonstrated by this managed IT services provider. Feedback often highlights their well-organized nature and the team's ability to handle projects promptly and efficiently. They have earned a reputation for being responsive and effective, which contributes positively to the client experience.

Customers frequently mention the efficient project delivery as a strong point of this IT services company. Their structured processes allow clients to feel confident that their projects will be completed on time. Overall, clients feel valued and respected, contributing to a positive image of Lai and Associates Inc in the community.

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Business Details

Hours

Now Closed

Monday09:00 AM - 07:00 PM
Tuesday09:00 AM - 07:00 PM
Wednesday09:00 AM - 07:00 PM
Thursday09:00 AM - 07:00 PM
Friday09:00 AM - 07:00 PM
SaturdayClosed
SundayClosed

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