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MicroAge - Peterborough Ontario

Backup & Disaster Recovery Cloud Services Cybersecurity

Overview

MicroAge, located in Peterborough, Ontario, is a managed IT services provider that focuses on delivering comprehensive technology solutions. They specialize in cybersecurity and tech support, ensuring that their clients receive reliable protection and assistance for their IT needs. This IT services company aims to serve a diverse range of clients, from small businesses to larger organizations, by creating tailored strategies for technology management.

This MSP is known for its excellent customer service, marked by a friendly and knowledgeable team that is responsive to client needs. They are committed to educating clients about technology and cybersecurity, making it easier for them to understand and navigate complex IT issues. By fostering a supportive environment, they build lasting relationships with their clients, who trust them for their technical expertise and efficient service delivery.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.0 Google Rated 4.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 reviews mention this)
  • Friendly, supportive team (2 reviews mention this)
  • Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients often commend MicroAge for their dedication to customer satisfaction, noting the empathy and support provided by the staff. Many have shared their positive experiences, highlighting how the team's quick response and understanding approach help address various technical challenges. This emphasis on service creates a sense of trust that clients greatly appreciate.

The feedback also emphasizes MicroAge's expertise in cybersecurity and tech support. Clients express confidence in the knowledge and skills of the team, often mentioning their proactive measures in preventing issues before they occur. This managed IT services provider continues to earn high recommendations for its ability to deliver effective and efficient solutions, making them a trusted partner in the IT landscape.

Questions business owners often ask at this stage

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Questions about Cloud Services

Business Details

Hours

Now Closed

Monday08:30 AM - 05:30 PM
Tuesday08:30 AM - 05:30 PM
Wednesday08:30 AM - 05:30 PM
Thursday08:30 AM - 05:30 PM
Friday08:30 AM - 05:30 PM
SaturdayClosed
SundayClosed

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