Windswept Technologies

Cloud Services Cybersecurity IT Support & Help Desk

Address: 2733 Lancaster Rd Suite 220 Ottawa , Ontario

Overview

Windswept Technologies is a managed IT services provider located in Ottawa, Ontario. They specialize in delivering comprehensive IT solutions to a diverse range of clients, ensuring systems are reliable, secure, and effective. This IT services company supports businesses by providing essential services such as tech support, cybersecurity, and customized IT solutions that address specific needs.

Throughout their time in the industry, Windswept has established a reputation for consistency and reliability. Their team of professionals is focused on problem-solving and delivering high-quality support, making them a trusted partner for organizations that rely heavily on technology. Typical clients include small to medium-sized businesses looking to enhance their IT infrastructure and improve overall productivity.

This MSP is dedicated to maintaining high standards of service and responsiveness. They understand the importance of timely issue resolution and prioritize follow-up communication to ensure clients feel supported. By fostering strong working relationships and understanding each client's unique requirements, they effectively help businesses thrive in a competitive environment.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (6 reviews mention this)
Reliable uptime and ongoing support (3 reviews mention this)
Friendly, supportive team (3 reviews mention this)
Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients consistently express satisfaction with the services provided by Windswept Technologies. Many appreciate the team's dedication to maintaining system stability and the timely resolution of issues. Their responsiveness to support requests is frequently highlighted, with a strong emphasis on effective communication and follow-up.

Feedback from clients often points to the professionalism and efficiency of the staff. Individuals have shared positive experiences working with technicians who are knowledgeable and attentive to their needs. This level of service fosters a nurturing environment where clients feel valued and understood.

Overall, Windswept's reputation as a reliable managed IT services provider is reinforced through positive client reviews. Customers note their ability to deliver high-quality support and solutions that improve business operations. This commitment to excellence helps clients navigate the complexities of technology with confidence.

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Business Details

Address

2733 Lancaster Rd Suite 220
Ottawa , Ontario

Phone: 1 (613) 789-7159

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:00 PM
Tuesday	08:00 AM - 05:00 PM
Wednesday	08:00 AM - 05:00 PM
Thursday	08:00 AM - 05:00 PM
Friday	08:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed