Ottawa's Best Tech Support

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Overview

Ottawa's Best Tech Support is a managed IT services provider located in Ottawa, Ontario. They focus on delivering high-quality tech support, WiFi solutions, and general IT assistance to clients in various sectors. This IT services company is known for its professionalism, response time, and thorough approach to problem-solving.

This MSP caters to a diverse range of clients, from individuals to small businesses, helping them address their technology challenges. Their team prioritizes reliability and security, ensuring that clients can count on them for timely support and effective solutions that keep their operations running smoothly.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8

Review Highlights

Strong technical expertise (6 reviews mention this)
Reliable uptime and ongoing support (2 reviews mention this)
Friendly, supportive team (18 reviews mention this)

What clients say about this company

Feedback from clients highlights the professional and friendly nature of their service. Many emphasize the thoroughness of the technicians, who take the time to resolve issues effectively and explain the solutions clearly, ensuring that clients feel supported and informed throughout the process.

Clients also appreciate the prompt response times, especially in urgent situations. For instance, when faced with last-minute project deadlines, many have commended Ottawa's Best Tech Support for their ability to provide immediate assistance, allowing clients to meet their goals without stress.

Questions business owners often ask at this stage

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Questions about Backup & Disaster Recovery

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Business Details

Address

Ottawa , Ontario

Phone: 1 (613) 700-8381

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Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:00 PM
Tuesday	09:00 AM - 05:00 PM
Wednesday	09:00 AM - 05:00 PM
Thursday	09:00 AM - 05:00 PM
Friday	09:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed