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Overview

PurkTech is a managed IT services provider located in Orillia, Ontario. They have built a strong reputation for delivering thorough and professional IT solutions to various businesses, including dental offices and public relations firms. By focusing on areas such as cybersecurity, computer setup, and malware recovery, this IT services company helps clients secure their systems and enhance their operational efficiency.

This MSP is known for their responsiveness and detailed support, which gives clients peace of mind. Sheldon and his team approach each project with dedication, ensuring that they meet the unique needs of their clients. Their organization and ability to work around client schedules make them a reliable partner in the IT landscape.

Typical clients range from small businesses seeking reliable IT setups to larger firms needing specialized support like SharePoint integration. With a commitment to honesty and transparency, this IT services company has successfully provided solutions that significantly reduce stress for their clients. Their expertise enables clients to feel confident in their technology choices and operational strategies.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 reviews mention this)
  • Reliable uptime and ongoing support (3 reviews mention this)
  • Friendly, supportive team (2 reviews mention this)
  • Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients consistently praise PurkTech for their thoroughness and professionalism. Many have noted Sheldon's ability to diagnose and resolve issues quickly, often without needing in-person meetings. This efficiency is particularly valued by those who may not be tech-savvy, as they find the process straightforward and effective.

The feedback highlights a strong trust in PurkTech's expertise, especially when it comes to cybersecurity and malware recovery. Clients have shared positive experiences about the swift action taken to recover lost data and clean infected systems. The polite and professional manner of team members further enhances client confidence in the services provided.

Overall, clients appreciate the value they receive from working with this MSP. They often mention the quality of support and the dedication of the team to meet their specific needs. The combination of responsive service and thorough attention to detail creates a strong, long-lasting partnership between PurkTech and their clients.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Servers & Infrastructure

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
Saturday09:00 AM - 05:00 PM
SundayClosed

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