Foundation BTS

Cybersecurity IT Support & Help Desk Managed IT Services

Address: 17665 Leslie St #38 Newmarket , Ontario

Overview

Foundation BTS is a managed IT services provider located in Newmarket, Ontario. They focus on delivering reliable IT support and cyber security solutions tailored to the needs of small to medium-sized businesses. With their knowledgeable team, they help clients navigate the complexities of technology by offering proactive support and strategic IT management.

This IT services company has built a solid reputation for their commitment to customer satisfaction. They understand the importance of uptime and security for businesses. By ensuring that their clients' IT systems are secure and efficient, they help organizations focus on their core activities without worrying about technology failures.

Foundation BTS maintains a strong emphasis on responsiveness and transparency in their operations. They take the time to understand their clients' specific requirements, allowing them to provide customized solutions. Whether it's troubleshooting issues or managing IT projects, this MSP is dedicated to being there for their clients at every step.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9

Review Highlights

Strong technical expertise (8 reviews mention this)
Reliable uptime and ongoing support (1 review mention this)
Friendly, supportive team (9 reviews mention this)
Emphasis on security and data protection (2 reviews mention this)

What clients say about this company

Clients consistently praise Foundation BTS for their proactive support and quick response times. Many have noted that the team is always ready to fix issues swiftly, often within the hour of a reported problem. This level of service has built strong trust among their clients.

The quality of project delivery is another highlight that clients appreciate. They report positive experiences during software migrations and other IT projects, thanks to the team's professionalism and support. Clients feel that Foundation BTS pays close attention to detail, ensuring successful outcomes.

Honesty and transparency are also core values that clients recognize in this IT services company. Clients have expressed satisfaction in starting with small projects and gradually transitioning more IT responsibilities to Foundation BTS. Their ongoing support and integrity foster long-lasting partnerships.

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Business Details

Address

17665 Leslie St #38
Newmarket , Ontario

Phone: 1 (416) 368-3287

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Map / Directions

Hours

Now Closed

Monday	06:00 AM - 06:00 PM
Tuesday	06:00 AM - 06:00 PM
Wednesday	06:00 AM - 06:00 PM
Thursday	06:00 AM - 06:00 PM
Friday	06:00 AM - 06:00 PM
Saturday	Closed
Sunday	Closed