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Overview

IT Pilots is a managed IT services provider based in Mississauga, Ontario. They focus on delivering reliable IT support and technical assistance to businesses of various sizes. Their team consists of knowledgeable professionals who are committed to solving IT challenges efficiently.

This IT services company mainly serves corporate clients, helping them maintain optimal performance in their IT systems. By prioritizing reliability and uptime, they ensure that their clients can depend on their technology solutions for smooth operations. Their responsive support and organized approach make them a trusted partner for many businesses.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.6 Google Rated 4.60 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 reviews mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (2 reviews mention this)

What clients say about this company

Clients appreciate the exceptional service they receive from this managed IT services provider. They often highlight the team's efficiency and ability to resolve IT issues quickly, which is crucial for maintaining business continuity.

Additionally, clients commend the staff for their expertise and willingness to support. Many recommend IT Pilots for anyone needing dependable tech support, showcasing a strong reputation in the industry.

Questions business owners often ask at this stage

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Business Details

Hours

Now Closed

Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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