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Overview

Tech SOS is a managed IT services provider based in Markham, Ontario. They specialize in delivering reliable and efficient technology support for a range of clients, from individuals to small businesses. This IT services company focuses on providing solutions that address specific IT challenges, ensuring a smooth and secure technology experience.

By offering clear communication and expert troubleshooting, Tech SOS helps clients resolve their technical issues swiftly. Their commitment to transparency and trust has made them a preferred choice for those in need of dependable IT support. With a dedicated team led by knowledgeable professionals, they are well-equipped to provide personalized assistance and practical advice tailored to each client's needs.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (9 reviews mention this)
  • Reliable uptime and ongoing support (3 reviews mention this)
  • Friendly, supportive team (3 reviews mention this)

What clients say about this company

Clients appreciate the clarity and straightforwardness of communication from Tech SOS. Many have shared positive experiences about how Joel and his team handle challenges effectively, resolving issues with great expertise and efficiency. Their responsiveness has proven invaluable during critical situations.

This MSP is recognized for their reliability and trustworthiness. Clients value their honest feedback and timely support, which contribute to a strong working relationship. Tech SOS has established a reputation for being an organized and efficient partner, helping customers manage their technology with confidence.

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Business Details

Hours

Now Closed

Monday10:00 AM - 06:00 PM
Tuesday10:00 AM - 06:00 PM
Wednesday10:00 AM - 06:00 PM
Thursday10:00 AM - 06:00 PM
Friday10:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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