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Overview

NPC DataGuard is a managed IT services provider located in Markham, Ontario. They focus on delivering comprehensive technology solutions, tailored to meet the needs of various clients, including small and medium-sized businesses. This IT services company is known for its strong emphasis on security and support, helping clients maintain smooth operations and minimal downtime.

This MSP provides a range of services, including technical support, ransomware protection, and technology planning. Their team is dedicated to responding promptly to client issues, ensuring that problems are addressed quickly to minimize any disruption. By leveraging their expertise in technology management, they help organizations navigate the complexities of IT, allowing clients to focus on their core business activities.

NPC DataGuard prides itself on building strong relationships with clients through empathetic support and open communication. Clients appreciate their attention to detail and the proactive approach they take to security concerns. With support available in both English and French, this IT services company caters to a diverse clientele, ensuring everyone can receive the assistance they need.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.1 Google Rated 4.10 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 reviews mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (6 reviews mention this)
  • Emphasis on security and data protection (5 reviews mention this)

What clients say about this company

Clients routinely praise NPC DataGuard for their exceptional service and responsiveness. Customers report that when they encounter issues, the team quickly jumps in to resolve problems, allowing them to get back to work without significant interruptions. Their commitment to support fosters confidence and trust among users.

The focus on security is another area where NPC stands out. Customers feel reassured knowing that their IT infrastructure is protected from threats like ransomware. With years of positive experiences, many clients express satisfaction, emphasizing NPC's ability to secure sensitive information reliably.

Feedback also highlights the easy communication with NPC DataGuard, especially for French-speaking clients. This aspect enriches the customer experience, as clients feel understood and valued. Overall, the testimonials reflect a deep appreciation for NPC's dedication to providing tailored and effective IT solutions.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Backup & Disaster Recovery

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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