ACE I.T. Canada

Cybersecurity IT Support & Help Desk Managed IT Services

Address: 411 Industrial Rd Unit 6 London , Ontario

Overview

ACE I.T. Canada is a dedicated managed IT services provider located in London, Ontario. They specialize in offering reliable IT support, helping clients resolve technical issues efficiently and effectively. This IT services company serves a diverse range of clients, from individuals to small businesses, ensuring that all their IT needs are met with professionalism.

This MSP focuses on providing top-quality support, including troubleshooting and equipment setup. Clients appreciate their commitment to responsiveness and attention to detail, which fosters a strong relationship built on trust and reliability. By prioritizing customer service, ACE I.T. Canada helps businesses operate smoothly and minimize downtime.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (2 reviews mention this)
Reliable uptime and ongoing support (1 review mention this)
Friendly, supportive team (5 reviews mention this)

What clients say about this company

Clients consistently praise the outstanding service provided by this IT services company. They highlight the professionalism and expertise of the staff, noting how they always feel valued as customers. The personal touch in their interactions and the ability to resolve issues quickly are particularly appreciated.

Many customers commend the company for their efficient support and fair pricing. They feel reassured knowing that ACE I.T. Canada is available to assist them, even outside of regular business hours, and they often recommend their services based on previous experiences. This strong client satisfaction reflects the company's commitment to delivering quality IT solutions.

Questions business owners often ask at this stage

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Questions about Cybersecurity

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Business Details

Address

411 Industrial Rd Unit 6
London , Ontario

Phone: 1 (519) 777-4791

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Map / Directions

Hours

Open now

Monday	Open 24 hours
Tuesday	Open 24 hours
Wednesday	Open 24 hours
Thursday	Open 24 hours
Friday	Open 24 hours
Saturday	Open 24 hours
Sunday	Open 24 hours