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Overview

allCare IT is a managed IT services provider located in Kingston, Ontario. They focus on delivering reliable IT solutions to businesses, ensuring that clients have the support they need in various aspects of technology. This IT services company is dedicated to servicing clients in sectors like property management and healthcare, helping them enhance their operations through effective IT management.

With a strong emphasis on cyber security, IT support, and troubleshooting, they offer a range of services tailored to meet client needs. Their team is known for being responsive and professional, addressing issues quickly while maintaining clear communication. This MSP aims to reduce the stress associated with IT challenges, allowing clients to concentrate on their core business activities.

allCare IT has built a reputation for consistent follow-up and effective project delivery. Clients appreciate their ability to prioritize urgent requests and resolve issues promptly. By focusing on building lasting relationships, they strive to become a trusted partner in their clients' technological journeys.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Compliance & Risk

Insightful compliance and risk management services ensuring your IT practices, data handling, and security controls meet industry, regulatory, and organizational standards.

Why it matters: Reduces exposure to legal, operational, and reputational risk while helping you meet audit requirements and demonstrate a mature security posture.

Real example: A firm preparing for vendor security assessments receives a full compliance review, updated policies, and strengthened access controls—resulting in successful audit approval.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (8 reviews mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Responsive to tickets and requests (1 review mention this)
  • Friendly, supportive team (8 reviews mention this)
  • Emphasis on security and data protection (4 reviews mention this)

What clients say about this company

Clients frequently commend the top-tier quality of service provided by this IT services company. They express satisfaction with the friendly and attentive staff, highlighting their quick response times and effective issue resolution. Many clients feel valued and supported, often citing the caring approach of the allCare IT team in addressing their needs.

Feedback indicates that allCare IT is proactive in managing urgent projects, often going above and beyond to deliver timely solutions. Clients report feeling a sense of relief when their IT challenges are handled efficiently, which allows them to focus on their business responsibilities. The professionalism and flexibility of the team also contribute to positive experiences.

Overall, client testimonials reflect a strong sense of trust and partnership with allCare IT. The commitment to quality, attention to detail, and swift customer support are recurring themes in their feedback. Clients consistently recommend this MSP for its ability to provide reliable and effective IT services tailored to their specific requirements.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Compliance & Risk

Business Details

Hours

Now Closed

Monday08:00 AM - 05:00 PM
Tuesday08:00 AM - 05:00 PM
Wednesday08:00 AM - 05:00 PM
Thursday08:00 AM - 05:00 PM
Friday08:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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