Outhouse IT

Cloud Services Cybersecurity IT Support & Help Desk

Address: 13 Maryheather Crescent Hamilton , Ontario

Overview

Outhouse IT is a managed IT services provider based in Hamilton, Ontario. They specialize in offering comprehensive IT solutions tailored for small businesses. With a strong focus on security, support, and project delivery, they assist their clients in overcoming technical challenges effectively.

This IT services company is known for its commitment to responsiveness and professionalism. They use a ticket system to manage inquiries, ensuring that clients receive prompt attention to any technical issues. Their team is characterized by their knowledge and empathy, making the support experience seamless and reassuring for clients.

Outhouse IT helps businesses identify vulnerabilities and implement robust security measures. They have a proven track record in project delivery, managing tasks such as system migrations smoothly and efficiently. Their clients appreciate the transparency and thoroughness of their service, which allows businesses to maintain focus on their operations.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (8 reviews mention this)
Reliable uptime and ongoing support (5 reviews mention this)
Friendly, supportive team (11 reviews mention this)
Emphasis on security and data protection (4 reviews mention this)

What clients say about this company

Clients consistently remark on the exceptional responsiveness of this MSP. Many have found that their follow-up times are quick, allowing businesses to address issues without significant downtime. The clarity with which their team explains technical matters further enhances customer satisfaction.

Feedback often highlights the thoroughness with which Outhouse IT identifies and resolves security gaps. Many businesses had previously overlooked vulnerabilities, but the team's detailed approach has been crucial in securing their systems. Clients feel more confident knowing their IT needs are well taken care of.

Additionally, businesses commend Outhouse IT for their reliable support during crucial project phases. Clients describe the migration processes as smooth and hassle-free, largely due to the preparation and ongoing communication provided by the team. Overall, the company's dedicated service enables clients to feel supported and secure in their IT investments.

Questions business owners often ask at this stage

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Business Details

Address

13 Maryheather Crescent
Hamilton , Ontario

Phone: 1 (905) 366-8234

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:00 PM
Tuesday	08:00 AM - 05:00 PM
Wednesday	08:00 AM - 05:00 PM
Thursday	08:00 AM - 05:00 PM
Friday	08:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed