Hero image Hero image

Five Stones Network

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Overview

Five Stones Network, located in Hamilton, Ontario, is a dedicated managed IT services provider committed to offering reliable support to businesses. They specialize in IT support, cybersecurity, and IT infrastructure, focusing on creating secure and efficient operational environments for their clients. This IT services company primarily serves small to medium-sized businesses, ensuring they can operate without the constant worry of technology issues.

This MSP understands that today's cybersecurity landscape presents significant challenges. By implementing comprehensive security measures and offering proactive support, they help businesses safeguard their data and reduce stress related to IT management. Their approach not only enhances operational efficiency but also builds confidence among clients in their technological capabilities.

Five Stones Network emphasizes a partnership mentality with their clients. They combine technical knowledge with a deep understanding of client needs, delivering tailored solutions that have a lasting impact. Whether assisting with IT help desk issues or developing robust backup solutions, they aim to create a seamless IT experience for all their partners.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 reviews mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (4 reviews mention this)
  • Emphasis on security and data protection (5 reviews mention this)

What clients say about this company

Clients have praised Five Stones Network for their exceptional IT support. Many have noted the professionalism and expertise of their team, which has consistently provided effective solutions to various technology challenges. The company's commitment to understanding individual client needs has been recognized as a key factor in their success.

Feedback highlights the strong focus on cybersecurity that Five Stones Network brings to the table. Businesses appreciate the peace of mind that comes from knowing their systems are protected against the evolving landscape of cyber threats. This MSP is viewed not just as a service provider but as a trusted partner in driving secure business operations.

Overall, clients express confidence in Five Stones Network's abilities. Many have shared how the support received has alleviated their stress and allowed them to focus more on their core business activities. The consistent, high-density feedback indicates a strong reputation for delivering quality managed IT services.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday09:00 AM - 06:00 PM
Tuesday09:00 AM - 06:00 PM
Wednesday09:00 AM - 06:00 PM
Thursday09:00 AM - 06:00 PM
Friday09:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

Need different expertise? Explore more providers with the skills you need.

Security, networking, cloud, backups—whatever your priorities, compare specialists near you.

Browse Providers by Service Category