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Advanced Office Solutions Group

IT Support & Help Desk Microsoft 365 & Email VoIP & Phone Systems

Overview

Advanced Office Solutions Group is a managed IT services provider located in Grimsby, Ontario. They specialize in offering comprehensive IT support, technical assistance, and VOIP solutions. With a focus on small to medium-sized businesses, they aim to enhance operational efficiency through reliable technology solutions.

This IT services company stands out for their commitment to customer service and dedication to client needs. Their team consistently responds promptly to inquiries, ensuring that all clients receive the support they require. This approach has fostered a trusting relationship with organizations in various sectors.

Known for their professional and organized service, this MSP successfully manages transitions like phone and computer system transfers with minimal disruption. Their strategic partnerships and proactive problem-solving enhance the overall client experience. By prioritizing security and responsiveness, they help businesses thrive in a digital environment.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 reviews mention this)
  • Reliable uptime and ongoing support (4 reviews mention this)
  • Responsive to tickets and requests (1 review mention this)
  • Friendly, supportive team (7 reviews mention this)

What clients say about this company

Clients frequently praise the outstanding customer service provided by Advanced Office Solutions Group. Many have expressed satisfaction with the immediate response to technical challenges and the follow-up support that ensures issues are thoroughly addressed. This level of attention to client needs sets them apart in the managed IT services landscape.

The dedication displayed by the team is also a common theme in client feedback. Customers appreciate the empathy and commitment shown by staff, regardless of their position within the organization. This supportive environment fosters strong relationships and encourages collaboration for shared success.

Additionally, clients highlight the professionalism and efficiency of the AOS team during technical projects. Experiences such as system transitions are noted for their smooth execution and minimal interruption to services. This reputation for reliability further solidifies the trust clients have in this IT services company.

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Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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