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Overview

North IT is a managed IT services provider located in Greater Sudbury, Ontario. They specialize in a wide range of IT solutions, focusing on efficient PC repairs, reprogramming, and computer cleaning services. Their typical clients include individuals and small businesses looking for reliable IT support and quality services.

This IT services company is known for its commitment to honesty and transparency in all customer interactions. They prioritize effective communication and strive to answer all queries, ensuring a smooth and satisfying service experience. Clients often praise them for their professional demeanor and dedication to high-quality work.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 reviews mention this)
  • Friendly, supportive team (6 reviews mention this)

What clients say about this company

Clients frequently highlight the excellent service and great value provided by this MSP. Many appreciate the speed and efficiency with which their issues are resolved, with technicians quickly diagnosing problems and completing repairs in a timely manner. They find the pricing reasonable and competitive, leading to strong recommendations from satisfied customers.

The professionalism and respect shown by the staff at North IT are commonly mentioned in feedback. Customers feel valued and well taken care of throughout the service process, reinforcing the company's reputation for delivering quality solutions while maintaining a friendly atmosphere. This consistent level of service encourages return visits from clients for future IT needs.

Questions business owners often ask at this stage

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Business Details

Hours

Now Closed

Monday10:00 AM - 05:00 PM
Tuesday10:00 AM - 05:00 PM
Wednesday10:00 AM - 05:00 PM
Thursday10:00 AM - 05:00 PM
Friday10:00 AM - 05:00 PM
Saturday10:00 AM - 05:00 PM
SundayClosed

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