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Overview

Synchroworks Consulting is a managed IT services provider based in Etobicoke, Ontario. They specialize in IT support, cybersecurity, IT infrastructure, and managed IT services, catering to a wide range of sectors including legal, technology, and family offices. Their focus is on delivering reliable, secure, and efficient IT solutions that help clients streamline operations and improve their technological capabilities.

This IT services company is dedicated to understanding the unique needs of their clients. They work closely with businesses to ensure that hardware and software run smoothly while maintaining high standards of security. Their team is known for being detail-oriented and responsive, providing valuable guidance throughout projects.

Typical clients range from legal firms to family offices, all of whom rely on Synchroworks for expertise in managing a complex IT landscape. By offering tailored solutions and exceptional support, they help organizations enhance their IT infrastructure and protect sensitive data, enabling clients to focus on their core business activities.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (8 reviews mention this)
  • Reliable uptime and ongoing support (7 reviews mention this)
  • Friendly, supportive team (11 reviews mention this)
  • Emphasis on security and data protection (5 reviews mention this)

What clients say about this company

Clients consistently appreciate the thoroughness and attention to detail shown by Synchroworks Consulting. Feedback highlights how team members are proactive in executing project objectives while being responsive and attentive to client needs. Many have noted how they value the expert advice provided during the development process.

This managed IT services provider has established a reputation for reliable project delivery. Clients often express satisfaction with how the team navigates complex projects, ensuring seamless execution and adherence to timelines. They routinely emphasize the firm's commitment to excellence and innovation in solutions.

Moreover, Synchroworks earns trust from their clients through strong partnerships. Customers have shared their gratitude for the invaluable support they receive, especially in streamlining IT operations. This consistent delivery of quality service reinforces a sense of dependability, making Synchroworks a trusted partner for many businesses.

Questions business owners often ask at this stage

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Questions about Servers & Infrastructure

Business Details

Hours

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MondayOpen 24 hours
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