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Overview

Servicad Inc is a well-established managed IT services provider based in Burlington, Ontario. They focus on delivering comprehensive IT solutions that include hardware and software support, security, and help desk services. Their clients come from various sectors, benefiting from their expertise in technology management and support.

This IT services company has built a strong reputation over the last two decades for reliability and thoroughness. They help organizations improve their IT operations and enhance their overall efficiency. By providing tailored solutions, they aim to reduce stress and empower their clients to focus on their core business activities.

With a strong commitment to security and responsive support, this MSP ensures that their clients' IT needs are efficiently met. They handle everything from setting up network infrastructure to providing day-to-day technical help. This dedication to service helps businesses thrive in a constantly evolving digital landscape.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 review mention this)
  • Reliable uptime and ongoing support (3 reviews mention this)
  • Friendly, supportive team (4 reviews mention this)
  • Emphasis on security and data protection (3 reviews mention this)

What clients say about this company

Clients often express their confidence in Servicad's ability to deliver reliable and detailed IT solutions. Many highlight the positive impact the company has had on their overall business success over many years. The consistency and dedication of this IT services company have made them a trusted partner for their clients.

The empathetic support provided by this MSP stands out to clients. They appreciate the thorough assistance offered by the team, whether it is related to help desk queries or more complex IT challenges. This level of personalized care fosters long-term relationships and a sense of security for their clients.

Overall, feedback underscores the importance of Servicad in alleviating stress associated with IT management. Clients feel confident knowing they have a team that prioritizes their needs and promptly addresses issues. This supportive approach helps organizations focus on their goals while trusting their IT to remain secure and functional.

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Business Details

Hours

Now Closed

Monday08:30 AM - 05:00 PM
Tuesday08:30 AM - 05:00 PM
Wednesday08:30 AM - 05:00 PM
Thursday08:30 AM - 05:00 PM
Friday08:30 AM - 05:00 PM
SaturdayClosed
SundayClosed

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