Onward Computer Systems

Backup & Disaster Recovery Cloud Services Cybersecurity

Address: k1, 4390 Paletta Ct Burlington , Ontario

Overview

Onward Computer Systems is a managed IT services provider based in Burlington, Ontario. They specialize in supporting small and medium businesses with a comprehensive range of IT solutions. Their services focus on areas such as business continuity, cybersecurity, and IT infrastructure management.

This IT services company recognizes the critical need for proactive support in today's digital landscape. Their goal is to ensure that clients can operate with minimal disruptions and maximum security. They are committed to delivering reliable, efficient, and tailored IT services that cater to the unique needs of each business.

Onward Computer Systems prides itself on its knowledgeable and responsive team. They strive to create strong partnerships with their clients, understanding their specific challenges and delivering effective solutions. This approach helps businesses maintain their operations smoothly while allowing them to focus on growth and development.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9

Review Highlights

Strong technical expertise (3 reviews mention this)
Reliable uptime and ongoing support (3 reviews mention this)
Friendly, supportive team (4 reviews mention this)
Emphasis on security and data protection (4 reviews mention this)

What clients say about this company

Clients appreciate the proactive support that Onward Computer Systems offers. They have noted that the team's dedication to maintaining business continuity significantly reduces the risk of losses caused by IT failures. Many have highlighted how crucial it is to have a reliable IT partner, especially during challenging times.

The team's empathy and commitment to understanding client needs have received positive feedback. Clients report feeling reassured by the expertise and responsiveness of the Onward team. Many have found peace of mind knowing that their IT systems are in good hands, allowing them to concentrate on their core business activities.

Security is a top priority for this MSP, as reflected in client reviews that emphasize their focus on cybersecurity. Clients value the comprehensive support for network security, firewalls, and cloud services. This attention to security helps clients operate confidently, knowing their technology infrastructure is well-protected against threats.

Questions business owners often ask at this stage

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Questions about Backup & Disaster Recovery

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Business Details

Address

k1, 4390 Paletta Ct
Burlington , Ontario

Phone: 1 (905) 681-9400

View Website

Map / Directions

Hours

Now Closed

Monday	08:30 AM - 05:00 PM
Tuesday	08:30 AM - 05:00 PM
Wednesday	08:30 AM - 05:00 PM
Thursday	08:30 AM - 05:00 PM
Friday	08:30 AM - 05:00 PM
Saturday	Closed
Sunday	Closed