iCOSS Technology Inc.

Cybersecurity IT Support & Help Desk Managed IT Services

Address: 2456 Pathfinder Dr Burlington , Ontario

Overview

iCOSS Technology Inc. is a trusted managed IT services provider based in Burlington, Ontario. They focus on delivering comprehensive technology solutions to businesses, ensuring reliable support and efficient project delivery. This IT services company primarily serves small to medium-sized enterprises, offering tailored services that meet specific client needs.

This MSP excels in tech support, demonstrating a strong commitment to resolving issues promptly. They prioritize customer satisfaction, often going the extra mile to ensure that client systems run smoothly. With a keen focus on security and organization, iCOSS Technology Inc. helps clients maintain their IT environments without disruption.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9

Review Highlights

Strong technical expertise (4 reviews mention this)
Friendly, supportive team (11 reviews mention this)
Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients appreciate the high level of support they receive from iCOSS Technology Inc. Many have highlighted the dedication of their technicians, noting how quickly issues are resolved. For example, they express satisfaction with how the team handles technical difficulties, providing timely solutions to complex problems.

The feedback underscores the commitment to customer service and the efficiency of their support. Clients feel valued and understood, often noting their positive experiences and the sense of relief that comes with reliable assistance. Overall, this managed IT services provider consistently earns praise for their responsiveness and effective issue resolution.

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Business Details

Address

2456 Pathfinder Dr
Burlington , Ontario

Phone: 1 (800) 643-9773

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Map / Directions

Hours

Now Closed

Monday	10:00 AM - 05:00 PM
Tuesday	10:00 AM - 05:00 PM
Wednesday	10:00 AM - 05:00 PM
Thursday	10:00 AM - 05:00 PM
Friday	10:00 AM - 05:00 PM
Saturday	10:00 AM - 05:00 PM
Sunday	Closed