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East Coast Technical Services

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Overview

East Coast Technical Services is a dedicated managed IT services provider based in Canada. They offer a wide range of technology solutions aimed at supporting businesses of all sizes. Their focus is on delivering reliable IT services that ensure client systems run smoothly and efficiently.

This IT services company emphasizes responsiveness and thoroughness in their work. Their clients appreciate their honesty and transparency, making them a trusted partner for technology needs. By ensuring optimal performance and security, they help organizations navigate the complexities of technology with confidence.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (7 reviews mention this)
  • Reliable uptime and ongoing support (2 reviews mention this)
  • Responsive to tickets and requests (1 review mention this)
  • Friendly, supportive team (6 reviews mention this)
  • Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients frequently praise this MSP for their quick and effective service. They highlight the provider's ability to answer questions and address concerns promptly, showcasing a commitment to customer satisfaction. Many have noted how their systems are always well-tuned and maintained.

Feedback also underscores the provider's knowledge and thoroughness. Customers feel assured knowing that their technology is in capable hands, with technicians who are both friendly and experienced. This combination of expertise and approachability fosters long-lasting relationships and trust.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Cybersecurity

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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