Network infrastructure refers to the hardware and software systems that connect your servers to your employees, customers, and the internet. When this infrastructure is weak or outdated, it can slow down how quickly your servers respond or even cause interruptions. In simple terms, if the network isn't reliable, your servers won't perform well, which means delays in accessing files, running applications, or processing transactions.
Why this matters for Canadian SMBs
For small and mid-sized businesses in Canada, server performance directly impacts daily operations. Slow or unreliable servers can lead to downtime, which interrupts work and frustrates both staff and customers. This can harm productivity, cause missed deadlines, and erode customer trust. Additionally, poor network infrastructure may increase cybersecurity risks by creating vulnerabilities that hackers can exploit. With privacy regulations and customer expectations growing stricter, maintaining a secure and efficient network is essential to protect sensitive data and comply with industry standards.
A common scenario
Consider a Canadian company with 50 employees using an on-premises server to host their customer database and internal applications. If their network switches and cabling are outdated, employees might experience slow access to the server during peak hours. This leads to delays in processing orders and responding to customer inquiries. An IT partner would assess the network components, identify bottlenecks such as insufficient bandwidth or failing hardware, and recommend upgrades like modern switches or better cabling. They might also implement network monitoring tools to proactively detect issues before they affect server performance.
Checklist: What to do next
- Ask your IT provider: How do you monitor network health and server performance? What steps do you take to prevent network-related downtime?
- Review SLAs: Check if your service agreement includes guaranteed network uptime and response times for fixing network issues.
- Check your internal setup: Verify that network devices (routers, switches) are up to date and properly configured. Look for signs of overheating or physical damage.
- Test connectivity: Run simple speed and latency tests during business hours to spot slowdowns.
- Backup your data: Ensure backups are stored offsite or in the cloud to protect against network failures affecting server availability.
- Evaluate security: Confirm that firewalls and intrusion detection systems are active and updated to reduce cyber risks linked to network vulnerabilities.
Understanding how your network infrastructure affects server performance is key to maintaining smooth business operations. If you notice recurring slowdowns or interruptions, it's wise to consult a trusted managed IT provider who can assess your current setup and recommend practical improvements tailored to your business needs.