Does it make sense to use incremental backups only?

Updated

Using only incremental backups means your business saves just the changes made since the last backup, rather than copying all your data every time. While this approach can save storage space and reduce backup time, relying solely on incremental backups can create risks when it comes to restoring your data quickly and completely.

Why this matters for Canadian SMBs

For a small or mid-sized Canadian business, data loss or prolonged downtime can disrupt operations, erode customer trust, and even lead to regulatory headaches if personal information is involved. Incremental backups depend on a chain of previous backups to restore data. If one link in that chain is missing or corrupted, recovering your files becomes difficult or impossible. This risk can increase your recovery time after events like ransomware attacks, hardware failures, or accidental deletions.

A practical scenario

Consider a 50-employee Toronto-based marketing firm that runs daily incremental backups to save bandwidth and storage costs. One day, a ransomware infection encrypts their files. When they try to restore from backups, they discover that one incremental backup was corrupted and unusable. Because they had no recent full backup, their IT provider had to spend extra time piecing together data from older backups, extending downtime and delaying client projects. A better strategy would have combined regular full backups with incremental ones, ensuring a reliable restore point.

What to ask your IT provider

  • Do you perform regular full backups in addition to incremental backups? How often?
  • How do you verify the integrity of backup files to prevent corruption?
  • What is the estimated recovery time objective (RTO) using our current backup setup?
  • Are backups stored offsite or in the cloud to protect against physical disasters?
  • Can we test our backups periodically to ensure data can be restored successfully?

Simple checks you can do internally

  • Confirm where backups are stored and whether they are protected by encryption and access controls.
  • Review backup schedules and retention policies to ensure full backups occur regularly (e.g., weekly).
  • Ask staff if they have experienced any recent data loss or delays in recovery.
  • Check if backup reports or alerts are reviewed and acted on promptly.

Incremental backups are a valuable part of a balanced backup strategy but should not be the only method used. Combining full, incremental, and sometimes differential backups helps ensure your business can recover quickly and completely from data loss events.

To safeguard your data effectively, talk with a trusted managed IT provider or IT advisor who understands your business needs and can design a backup and disaster recovery plan that balances speed, cost, and reliability without unnecessary complexity.

Tools & software for this topic

Not ready to change IT providers yet? These buying guides walk through tools your team can use to improve things on your own.

We may earn a small commission if you sign up with any of these tools and services, at no extra cost to you. We only feature tools that are appropriate for Canadian businesses like yours.

Tools you can try right away

These tools line up with the topics in this guide and are commonly used by Canadian small and mid-sized businesses.

AvePoint Cloud Backup

Best for: Best for Canadian SMBs needing comprehensive Microsoft 365 data protection and granular recovery

Reliable cloud backup for Microsoft 365 with flexible restore options

AvePoint Cloud Backup offers cloud-to-cloud backup designed for Microsoft 365 environments. It provides flexible restore options and supports a wide range of Microsoft 365 workloads, helping SMBs reduce data loss risk and maintain business continuity.

Backupify (Datto)

Best for: Best for SMBs needing automated, secure backup of Microsoft 365 data

Reliable cloud backup for Microsoft 365 with easy data recovery

Backupify (Datto) offers cloud-to-cloud backup designed to protect Microsoft 365 data from accidental deletion and ransomware. It provides automated daily backups and straightforward recovery options, helping Canadian SMBs reduce data loss risks and maintain business continuity.

CloudAlly

Best for: Best for SMBs needing automated, long-term backup retention for SaaS apps

Reliable cloud backup to protect your Microsoft 365 and SaaS data

CloudAlly offers automated backup solutions for Microsoft 365 and other SaaS platforms, helping SMBs safeguard critical data. It is often used for long-term retention and easy recovery, supporting compliance and reducing data loss risks.

CubeBackup

Best for: Best for SMBs needing straightforward, automated backup for cloud apps.

Reliable SaaS backup for secure Microsoft 365 and Google Workspace data

CubeBackup offers automated backup solutions for Microsoft 365 and Google Workspace data. It is often used by SMBs seeking reliable data protection with easy setup and management, helping reduce risks of data loss without complex IT overhead.

Dropsuite

Best for: Best for Canadian SMBs needing automated backup for Microsoft 365 and Google Workspace

Reliable cloud backup for Microsoft 365 and SaaS data protection

Dropsuite offers cloud backup solutions focused on Microsoft 365 and Google Workspace data. It is often used for automated backups with easy recovery options, helping reduce data loss risks and maintain business continuity.

Keepit SaaS Backup

Best for: Best for Canadian SMBs seeking straightforward Microsoft 365 backup and restore solutions.

Reliable cloud backup for Microsoft 365 with easy data recovery

Keepit SaaS Backup offers cloud-based backup focused on Microsoft 365 data protection. It is often used for secure, automated backups with simple recovery options, helping businesses reduce data loss risks and maintain productivity.

Need hands-on help?

If you’d rather have a provider handle this for you, here are firms that work on Backup & Disaster Recovery in Canada.

Top firms for Backup & Disaster Recovery
Mehul Computer Services
Belleville, Ontario

Overview

Mehul Computer Services is a trusted managed IT services provider located in Belleville, Ontario. They focus on delivering dependable IT support and technical solutions for both individuals and businesses. With a commitment to proactive service, this IT services company aims to resolve problems swiftly and efficiently.

Typical clients include both local residents and small to medium-sized businesses who require reliable technology support. Mehul Computer Services helps by offering repairs, training, and ongoing support to ensure that systems run smoothly. Their emphasis on honesty and transparency builds strong relationships with clients, fostering trust and satisfaction.

What clients say about this company

Clients often express their approval of the responsive and professional service provided by Mehul Computer Services. Many have highlighted the quick turnaround times for repairs and the effective resolution of various IT issues. They appreciate the personalised approach that makes each client feel valued and understood.

The proactive support that Mehul Patel and his team deliver is frequently mentioned in positive feedback. Clients feel reassured knowing that their technology needs are being met with care and expertise. Such dedication to service has earned the company a good reputation within the community, encouraging referrals and repeat business.

4.9★
Thrift Computers
White Rock, British Columbia

Overview

Thrift Computers is a managed IT services provider located in White Rock, British Columbia. They specialize in a range of IT solutions, focusing primarily on computers, networks, and data recovery. Their typical clients include individuals and small businesses, many of whom appreciate their strong knowledge base and attentive customer service.

This IT services company prides itself on being responsive and thorough. They address a variety of technical issues, ensuring that clients receive reliable service tailored to their specific needs. Their commitment to honesty and transparency helps build lasting relationships, particularly with senior clients who often seek support with technology.

What clients say about this company

Clients frequently highlight the exceptional responsiveness of Thrift Computers. They appreciate the thorough knowledge of staff members, who are eager to assist with both simple and complex problems. Whether dealing with vintage computers or modern devices, customers feel confident in the support provided.

This MSP is known for its efficient service and transparency in dealings. Many clients have described their experiences as friendly and helpful, with staff demonstrating a strong understanding of both hardware and software. This creates a welcoming environment where clients feel valued and respected, leading to high satisfaction levels.

5.0★
Capital Data Recovery Inc
Ottawa, Ontario

Overview

Capital Data Recovery Inc is a managed IT services provider based in Ottawa, Ontario. They specialize in data recovery, helping clients retrieve lost or damaged information from various storage devices. This IT services company serves individuals and businesses, offering professional support to those facing critical data loss issues.

With a focus on thoroughness and client education, they ensure that their customers understand the recovery process. Their skilled team is known for handling complex cases, including severe mechanical failures, while maintaining open communication throughout. This commitment to professionalism and detail fosters a trusting relationship with their clients.

What clients say about this company

Clients appreciate the consistent follow-up and supportive approach provided by Capital Data Recovery Inc. Many have noted the friendly and clear communication of the team, which helps to alleviate the stress associated with data loss. Feedback highlights the thoroughness and expertise of the staff, emphasizing their dedication to excellent customer service.

The positive experiences shared by clients reflect the professionalism and respect shown by the team during every interaction. Individuals have cited the successful recovery of critical files, showcasing the company's ability to handle difficult situations effectively. Overall, their reputation for reliability and quality service resonates well with customers.

5.0★
Titan Solutions Group Inc
Calgary, Alberta

Overview

Titan Solutions Group Inc is a managed IT services provider located in Calgary, Alberta. They focus on delivering reliable IT support and solutions to various businesses, ensuring their operations run smoothly and efficiently. This IT services company works with clients across different sectors, providing tailored support that meets their unique needs.

With an emphasis on customer service and clear communication, this MSP strives to make technology accessible and understandable for all clients. They offer a wide range of services, including project delivery and system upgrades, and are known for their thoroughness and responsiveness when addressing issues. Titan Solutions Group Inc aims to enhance their clients' productivity through dependable IT management.

What clients say about this company

Clients frequently commend Titan Solutions Group Inc for their effective communication and supportive approach. They appreciate the clarity and detail provided by the team, especially during critical upgrades or migrations, which helps ensure smooth transitions and minimal disruption.

This IT services company is often recognized for its friendly and knowledgeable staff who go above and beyond to assist clients. Their ability to provide empathetic support during challenging situations further reinforces the trust clients place in them. Overall, client feedback highlights a commitment to excellence and reliability in service delivery.

5.0★
Centre Réparatech
Sherbrooke, Quebec

Overview

Centre Réparatech is a managed IT services provider located in Sherbrooke, Quebec. They specialize in the sale and repair of computers and laptops, with a strong focus on gaming technology. This IT services company aims to help both individual and business clients by offering reliable IT solutions, ensuring their technology functions smoothly and efficiently.

With a commitment to quality service and support, this MSP works closely with clients to address their tech needs. They provide a range of services, including troubleshooting and repair for various devices, along with WiFi solutions. Their goal is to enhance the overall technology experience for their customers while maintaining high uptime and reliability.

What clients say about this company

Feedback from clients reflects a mix of experiences with Centre Réparatech. While some appreciate the professionalism and efficiency of their services, others have raised concerns about the organization and communication regarding project timelines. Positive comments highlight the skill and helpfulness of the staff in solving technical issues.

Clients have noted the staff's dedication to resolving problems, often completing tasks promptly. However, there have also been mentions of inconsistent follow-ups, suggesting room for improvement in customer service. Overall, this managed IT services provider has strengths that many clients value, alongside areas where they can enhance their service delivery.

4.2★
Signa Computer Systems
North York, Ontario

Overview

Signa Computer Systems, located in North York, Ontario, is a dedicated managed IT services provider. They focus on delivering reliable technology solutions tailored to meet the specific needs of their clients, including PC repair, tech support, and custom computer builds. This IT services company aims to assist both individuals and businesses in optimizing their IT infrastructure and ensuring smooth operations.

This MSP stands out due to its commitment to transparency and responsiveness. Their team works closely with clients to understand their requirements and provide timely updates throughout any project. By offering personalized service and technical expertise, they help clients achieve their technology goals efficiently and effectively.

What clients say about this company

Clients often express satisfaction with the quick and friendly support from Signa Computer Systems. They appreciate the team's dedication to clear communication and the effort made to keep them informed during the service process. Many testimonials highlight the positive experiences with buying custom systems and resolving tech issues with ease.

Customers also commend the company's honesty and the value they receive for their investment. Clients note that the staff are knowledgeable and willing to provide tailored recommendations based on individual needs. This focus on customer service and quality has led to a solid reputation within the community.

4.9★

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