Standardizing devices across your teams means choosing a consistent set of computers, laptops, tablets, or smartphones for your employees instead of having a mix of different brands and models. This approach simplifies managing hardware and software, reduces compatibility issues, and makes it easier to support your staff's technology needs.
Why device standardization matters for Canadian SMBs
When your business uses a variety of devices, your IT support team faces extra challenges. Different devices may require different software versions, drivers, or security patches. This complexity can lead to longer downtime when problems arise, increasing the risk of lost productivity and potential data loss. For example, if some devices are not updated promptly, they may become vulnerable to cyberattacks, which can damage customer trust and lead to costly recovery efforts.
On the other hand, standardizing devices allows your IT provider to streamline maintenance and security updates. It also helps with backup and disaster recovery because the systems behave predictably, making it easier to restore data quickly if something goes wrong. This is especially important for Canadian businesses that must meet privacy expectations and protect sensitive customer information.
A practical example
Consider a 50-person accounting firm in Toronto that initially allowed employees to choose their own laptops. Over time, some staff used older models that no longer received security updates, while others had different operating systems. When a ransomware attack targeted the firm, the IT team struggled to isolate and contain the threat because the devices responded differently to the security software. After consulting with a managed IT provider, the firm standardized on a single laptop model with uniform security settings and centralized management tools. This change reduced vulnerabilities and made it easier to deploy updates and backups, improving overall resilience.
Checklist: What to do about device standardization
- Ask your IT provider: How do you handle device diversity? Can you recommend a standard set of devices that balance cost, performance, and security?
- Review proposals: Look for clear plans on device management, including patching, monitoring, and support response times.
- Check internally: Inventory all devices currently in use and note their models, operating systems, and update status.
- Evaluate backup coverage: Confirm that all device types are included in your backup and disaster recovery plan.
- Consider user needs: Identify roles that might require specialized devices and discuss exceptions with your IT advisor.
Next steps
Standardizing devices is not about forcing everyone to use the same equipment blindly, but about creating a manageable, secure, and efficient technology environment. Speak with a trusted managed IT provider or IT advisor who understands the needs of Canadian small and mid-sized businesses. They can help you assess your current setup, recommend appropriate devices, and develop a strategy that supports your business goals while minimizing risks.