Does it make sense to backup locally and on cloud?

Updated

Backing up your business data both locally and in the cloud is a strategy that many Canadian small and mid-sized businesses find valuable. Local backups mean storing copies of your data on physical devices like external hard drives or on-premises servers. Cloud backups, on the other hand, involve sending your data to secure data centres over the internet. Using both methods together—often called a hybrid backup approach—can provide stronger protection against data loss and downtime.

Why this matters for Canadian SMBs

Data loss can happen in many ways: hardware failures, accidental deletions, ransomware attacks, or even natural disasters like floods or fires. If your business relies on a single backup method, you risk losing access to your data if that method fails. For example, a local backup device could be damaged in a fire, while cloud backups might be temporarily inaccessible if your internet connection is down. Combining both local and cloud backups reduces these risks and helps keep your business running smoothly.

Downtime caused by data loss can disrupt your operations, reduce staff productivity, and harm customer trust. For Canadian businesses, especially those handling sensitive customer information, maintaining reliable backups also supports compliance with privacy expectations and industry standards.

A practical example

Consider a Toronto-based marketing firm with about 50 employees. They keep daily backups on a local network-attached storage (NAS) device and also back up critical files to a Canadian cloud provider overnight. One day, a ransomware attack encrypts their local files, including the NAS backups. Because they have cloud backups isolated from the local network, they can restore their data from the cloud without paying a ransom or losing significant work. Their IT partner helped set up automated cloud backups and tested the restore process regularly to ensure reliability.

Checklist: What to do next

  • Ask your IT provider: Do you support both local and cloud backups? How often are backups performed and tested?
  • Review backup locations: Are local backups stored securely and offsite if possible? Is the cloud provider Canadian-based or compliant with Canadian data residency requirements?
  • Check backup scope: Are all critical systems and files included? Are backups versioned to recover from ransomware or accidental deletion?
  • Test restores: When was the last time backups were tested by restoring files? Regular testing ensures you can recover when needed.
  • Evaluate security: Are backups encrypted both at rest and in transit? Are access controls and passwords strong to prevent unauthorized access?

Common pitfalls to avoid

Relying solely on local backups without offsite copies risks losing everything in a physical disaster. Conversely, cloud backups alone may not be accessible quickly if your internet is down or slow. Also, some businesses back up data but never verify that the backups work, which can lead to unpleasant surprises during a recovery attempt.

In summary, combining local and cloud backups offers a balanced approach that improves your business resilience. It reduces downtime risks and supports compliance with data protection expectations common in Canada.

To ensure your backup strategy fits your unique needs, consider discussing it with a trusted managed IT provider or IT advisor. They can help assess your current setup, recommend improvements, and implement a backup plan that aligns with your business priorities.

Need hands-on help?

If you’d rather have a provider handle this for you, here are firms that work on Cloud Services in Canada.

Top firms for Cloud Services
Surrey Geeks
Surrey, British Columbia

Overview

Surrey Geeks is a dedicated managed IT services provider based in Surrey, British Columbia. They focus on delivering reliable IT solutions to individuals and businesses, helping them manage their technology with ease. This IT services company specializes in computer repair, ongoing maintenance, and providing support tailored to their clients' specific needs.

This MSP serves a range of clients, from everyday users to businesses seeking efficient IT management. They prioritize clear communication and professionalism, ensuring customers receive timely updates on their service needs. By addressing issues quickly and effectively, they enhance the reliability of their clients' technology and support their operational goals.

What clients say about this company

Clients appreciate the thoughtful service provided by Surrey Geeks, often highlighting their strong communication skills. Customers have noted the value of consistent follow-ups, particularly when unexpected issues arise during repairs. Many have left feedback expressing gratitude for the recommendations that help prolong the life of their devices.

The professionalism shown by the team at this IT services company leaves a positive impression. Clients report prompt issue resolution at reasonable prices, often praising the technicians for their clear explanations and efficiency. High levels of satisfaction are evident as users recommend Surrey Geeks for quick and dependable computer repair and support services.

4.7★
Blacklab Computers Ltd
Langley, British Columbia

Overview

Blacklab Computers Ltd is a managed IT services provider located in Langley, British Columbia. They focus on delivering reliable and comprehensive IT support to a range of clients, from small businesses to larger organizations. This IT services company helps clients maintain effective systems, ensuring their technology runs smoothly and securely.

This MSP is known for their strong commitment to customer service and technical expertise. With a focus on clear communication and transparency, they guide clients through every aspect of their IT needs, including troubleshooting and system upgrades. Their dedication to resolving issues effectively fosters trust and long-term relationships with their clients.

What clients say about this company

Clients often highlight the outstanding customer service provided by this IT services company. Many express appreciation for the thoroughness and attention to detail during support interactions. Feedback emphasizes how the team keeps clients informed throughout the process, ensuring they feel valued and understood.

Many reviews also mention the honesty and expertise of the technicians at Blacklab. Clients feel reassured knowing they receive clear explanations of issues without hidden costs. The reliable service provided has led to loyal customers who regularly recommend them for various IT solutions.

4.8★
Complete Technologies - Saskatoon Saskachewan
Saskatoon, Saskatchewan

Overview

Complete Technologies is a managed IT services provider based in Saskatoon, Saskatchewan. They specialize in delivering reliable IT support tailored to businesses of various sizes. Typical clients include small to medium-sized organizations seeking to enhance their technology infrastructure and improve operational efficiency.

This IT services company focuses on a range of offerings, including IT support, Exchange Online solutions, and Office 365 migrations. Their team is known for their professional approach and commitment to customer satisfaction. They aim to create seamless technology experiences that empower businesses to thrive.

Complete Technologies helps clients by ensuring high levels of uptime and reliability in their IT systems. Their proactive support includes regular updates and comprehensive reports. By fostering a responsive and knowledgeable team, they are able to address client needs quickly and effectively.

What clients say about this company

Clients have expressed their satisfaction with the customer service provided by this managed IT services provider. Many comments highlight the company's consistent follow-up and efficient responses to issues. Their staff are recognized for being friendly, patient, and quick in resolving technical problems.

Feedback also points to the successful project delivery, particularly with migrations to hosted services like Exchange Online. Customers appreciate the team's expertise and prompt actions to ensure smooth transitions. This efficiency helps minimize disruptions to client operations.

Overall, clients highly recommend Complete Technologies for their exceptional IT support. They value the reliability of the solutions offered and the top-notch customer service. The genuine care shown by this IT services company builds lasting relationships with clients.

5.0★
NUMENTIS
Oakville, Ontario

Overview

NUMENTIS is a managed IT services provider located in Oakville, Ontario. They focus on delivering reliable IT support tailored to various businesses, ensuring that clients can operate smoothly without technical interruptions. This IT services company serves a diverse range of clients and helps them improve their operational efficiency through expert technology solutions.

This MSP emphasizes responsiveness and thoroughness in their support. Their dedicated team is known for addressing IT issues quickly and effectively, so clients can minimize downtime. NUMENTIS's attention to client needs and efficient project delivery makes them a valuable partner for businesses looking for robust IT assistance.

What clients say about this company

Clients appreciate the friendly and professional service they receive from NUMENTIS. Feedback highlights the team's patience and understanding when addressing client concerns, which fosters a strong relationship built on trust. Many clients have expressed satisfaction with the thoroughness and efficiency of the support provided.

The positive remarks also extend to project delivery, where NUMENTIS demonstrates excellent coordination in handling complex tasks. Clients frequently commend the team for their ability to deliver solutions on time, making NUMENTIS a preferred choice for those seeking effective and dependable IT services.

4.9★
Boom I.T. Group
St. John'S, Newfoundland and Labrador

Overview

Boom I.T. Group is a managed IT services provider located in St. John's, Newfoundland and Labrador. They focus on delivering comprehensive IT solutions tailored to meet the needs of small and medium-sized businesses across various sectors. Their team is dedicated to ensuring reliable technology support, offering services that include computer repairs, networking, and system upgrades.

This IT services company excels in maintaining uptime and system reliability for their clients. By prioritizing effective communication and customer service, they address concerns promptly, helping businesses minimize downtime. Their commitment to professionalism and customer satisfaction has earned them a solid reputation in the local IT community.

What clients say about this company

Clients appreciate the knowledgeable and friendly staff at this MSP. Many have highlighted their ability to resolve issues efficiently, often exceeding customer expectations. Positive interactions have led to a sense of trust, as clients feel respected and valued throughout their service experience.

Feedback indicates that clients have had their concerns addressed quickly and effectively. The team's expert guidance helps customers navigate technical challenges, ensuring they receive the support they need. Many clients have expressed gratitude for the professionalism this IT services company demonstrates in every project.

4.6★
Click-A-Geek Computer Tech Support
Vernon, British Columbia

Overview

Click-A-Geek Computer Tech Support is a reputable managed IT services provider located in Vernon, British Columbia. They specialize in delivering high-quality IT support, focusing on both residential and small business clients. By offering a range of services, they ensure that their customers maintain efficient and secure technology systems.

This IT services company excels in resolving technical issues through remote access and hands-on support. Their team is known for its professionalism and clear communication, which helps clients understand the services provided. Click-A-Geek strives to create a seamless experience for users, no matter the complexity of their IT needs.

What clients say about this company

Many clients appreciate the responsive and efficient service provided by this managed IT services provider. They often highlight the quick resolution of issues, especially when problems arise suddenly. Customers frequently share positive experiences regarding the professionalism and respect shown by the support team during their interactions.

Clients also commend Click-A-Geek for their ability to handle projects effectively, particularly during stressful situations. The use of remote access allows for convenient trouble-shooting, making the process smooth and hassle-free. Overall, the feedback demonstrates a strong trust in the expertise and reliability of this IT services company.

5.0★

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