Do we really need multiple backup locations?

Updated

Having more than one backup location means storing copies of your critical business data in multiple, separate places rather than relying on a single backup site. This approach is essential for protecting your data against a wide range of risks, including hardware failure, natural disasters, cyberattacks, or even accidental deletion. Simply put, if one backup location becomes unavailable or compromised, you still have access to your data from another, reducing the chances of costly downtime or permanent loss.

Why multiple backup locations matter for Canadian SMBs

For small and mid-sized businesses in Canada, downtime or data loss can quickly translate into lost revenue, damaged customer relationships, and regulatory headaches. For example, a ransomware attack might encrypt your primary data and your single backup if both are stored in the same place or network. Having an additional backup stored offsite or in the cloud can prevent this scenario, allowing you to restore operations more quickly. Moreover, certain industries have privacy and data residency requirements that make it important to know exactly where your backups are stored.

A practical example

Imagine a 50-person accounting firm in Toronto that keeps all its data on local servers with a single backup drive stored onsite. One day, a flood damages the office and the servers, including the backup drive. Without a secondary backup location, the firm faces days or weeks of downtime while trying to recover data, risking missed tax deadlines and client dissatisfaction. A managed IT provider would recommend adding a cloud backup solution or an offsite physical backup to ensure data remains safe even if the office is inaccessible.

Checklist: What to do about backup locations

  • Ask your IT provider where your backups are stored and if there are multiple, geographically separate locations.
  • Confirm whether backups are protected against ransomware and unauthorized access (e.g., encryption, password policies).
  • Check how often backups occur and if they include all critical data and systems.
  • Verify that your backup locations comply with any industry-specific data residency or privacy requirements.
  • Test your ability to restore data from each backup location periodically to ensure backups are usable.
  • Review your disaster recovery plan to understand how multiple backups fit into your overall business continuity strategy.

Having multiple backup locations is not just a technical detail—it's a practical safeguard that can keep your business running smoothly when unexpected events occur. If you're unsure about your current backup setup or want to improve it, consider discussing your needs with a trusted managed IT provider or IT advisor who understands the specific risks and regulations affecting Canadian businesses.

Tools & software for this topic

Not ready to change IT providers yet? These buying guides walk through tools your team can use to improve things on your own.

We may earn a small commission if you sign up with any of these tools and services, at no extra cost to you. We only feature tools that are appropriate for Canadian businesses like yours.

Tools you can try right away

These tools line up with the topics in this guide and are commonly used by Canadian small and mid-sized businesses.

1Password Business

Best for: Best for SMBs needing strong security with user-friendly team password sharing

Secure and simplify password management for Canadian SMBs

1Password Business offers a secure platform for managing and sharing passwords across teams. It is commonly used for reducing password-related risks while improving productivity with easy access controls and multi-device support.

Bitwarden Business

Best for: Best for Canadian SMBs needing scalable, user-friendly password sharing

Secure and simplify password management for growing teams

Bitwarden Business offers a secure, cloud-based password management solution tailored for small and mid-sized businesses. It is commonly used for easy password sharing and strong encryption, helping teams reduce password-related risks while maintaining productivity.

Dashlane Business

Best for: Best for SMBs needing easy-to-use password management with team sharing

Simplify secure password sharing and reduce login hassles

Dashlane Business offers a straightforward password management solution designed for small and mid-sized businesses. It helps teams securely store and share passwords, improving productivity and reducing security risks with user-friendly tools.

Enpass Business

Best for: Best for Canadian SMBs seeking a user-friendly, offline-capable password manager

Secure and straightforward password management for growing teams

Enpass Business offers a secure password management solution that emphasises local data storage with optional cloud sync. It is often chosen for its straightforward interface and flexibility in deployment, helping teams reduce password-related risks without complex setups.

Keeper Business Password Manager

Best for: Best for Canadian SMBs needing scalable, role-based password control

Secure and simplify password management for growing teams

Keeper Business Password Manager helps teams securely store and share passwords with role-based access controls. It is often used by SMBs looking to reduce password-related risks while maintaining ease of use and administrative oversight.

NordPass Business

Best for: Best for Canadian SMBs seeking straightforward password sharing with strong security

Secure and simplify password management for growing teams

NordPass Business offers a secure password management solution designed for small and mid-sized businesses. It provides easy password sharing and strong encryption, helping teams reduce password-related risks and improve productivity.

Need hands-on help?

If you’d rather have a provider handle this for you, here are firms that work on Backup & Disaster Recovery in Canada.

Top firms for Backup & Disaster Recovery
Mehul Computer Services
Belleville, Ontario

Overview

Mehul Computer Services is a trusted managed IT services provider located in Belleville, Ontario. They focus on delivering dependable IT support and technical solutions for both individuals and businesses. With a commitment to proactive service, this IT services company aims to resolve problems swiftly and efficiently.

Typical clients include both local residents and small to medium-sized businesses who require reliable technology support. Mehul Computer Services helps by offering repairs, training, and ongoing support to ensure that systems run smoothly. Their emphasis on honesty and transparency builds strong relationships with clients, fostering trust and satisfaction.

What clients say about this company

Clients often express their approval of the responsive and professional service provided by Mehul Computer Services. Many have highlighted the quick turnaround times for repairs and the effective resolution of various IT issues. They appreciate the personalised approach that makes each client feel valued and understood.

The proactive support that Mehul Patel and his team deliver is frequently mentioned in positive feedback. Clients feel reassured knowing that their technology needs are being met with care and expertise. Such dedication to service has earned the company a good reputation within the community, encouraging referrals and repeat business.

4.9★
Thrift Computers
White Rock, British Columbia

Overview

Thrift Computers is a managed IT services provider located in White Rock, British Columbia. They specialize in a range of IT solutions, focusing primarily on computers, networks, and data recovery. Their typical clients include individuals and small businesses, many of whom appreciate their strong knowledge base and attentive customer service.

This IT services company prides itself on being responsive and thorough. They address a variety of technical issues, ensuring that clients receive reliable service tailored to their specific needs. Their commitment to honesty and transparency helps build lasting relationships, particularly with senior clients who often seek support with technology.

What clients say about this company

Clients frequently highlight the exceptional responsiveness of Thrift Computers. They appreciate the thorough knowledge of staff members, who are eager to assist with both simple and complex problems. Whether dealing with vintage computers or modern devices, customers feel confident in the support provided.

This MSP is known for its efficient service and transparency in dealings. Many clients have described their experiences as friendly and helpful, with staff demonstrating a strong understanding of both hardware and software. This creates a welcoming environment where clients feel valued and respected, leading to high satisfaction levels.

5.0★
Capital Data Recovery Inc
Ottawa, Ontario

Overview

Capital Data Recovery Inc is a managed IT services provider based in Ottawa, Ontario. They specialize in data recovery, helping clients retrieve lost or damaged information from various storage devices. This IT services company serves individuals and businesses, offering professional support to those facing critical data loss issues.

With a focus on thoroughness and client education, they ensure that their customers understand the recovery process. Their skilled team is known for handling complex cases, including severe mechanical failures, while maintaining open communication throughout. This commitment to professionalism and detail fosters a trusting relationship with their clients.

What clients say about this company

Clients appreciate the consistent follow-up and supportive approach provided by Capital Data Recovery Inc. Many have noted the friendly and clear communication of the team, which helps to alleviate the stress associated with data loss. Feedback highlights the thoroughness and expertise of the staff, emphasizing their dedication to excellent customer service.

The positive experiences shared by clients reflect the professionalism and respect shown by the team during every interaction. Individuals have cited the successful recovery of critical files, showcasing the company's ability to handle difficult situations effectively. Overall, their reputation for reliability and quality service resonates well with customers.

5.0★
Titan Solutions Group Inc
Calgary, Alberta

Overview

Titan Solutions Group Inc is a managed IT services provider located in Calgary, Alberta. They focus on delivering reliable IT support and solutions to various businesses, ensuring their operations run smoothly and efficiently. This IT services company works with clients across different sectors, providing tailored support that meets their unique needs.

With an emphasis on customer service and clear communication, this MSP strives to make technology accessible and understandable for all clients. They offer a wide range of services, including project delivery and system upgrades, and are known for their thoroughness and responsiveness when addressing issues. Titan Solutions Group Inc aims to enhance their clients' productivity through dependable IT management.

What clients say about this company

Clients frequently commend Titan Solutions Group Inc for their effective communication and supportive approach. They appreciate the clarity and detail provided by the team, especially during critical upgrades or migrations, which helps ensure smooth transitions and minimal disruption.

This IT services company is often recognized for its friendly and knowledgeable staff who go above and beyond to assist clients. Their ability to provide empathetic support during challenging situations further reinforces the trust clients place in them. Overall, client feedback highlights a commitment to excellence and reliability in service delivery.

5.0★
Centre Réparatech
Sherbrooke, Quebec

Overview

Centre Réparatech is a managed IT services provider located in Sherbrooke, Quebec. They specialize in the sale and repair of computers and laptops, with a strong focus on gaming technology. This IT services company aims to help both individual and business clients by offering reliable IT solutions, ensuring their technology functions smoothly and efficiently.

With a commitment to quality service and support, this MSP works closely with clients to address their tech needs. They provide a range of services, including troubleshooting and repair for various devices, along with WiFi solutions. Their goal is to enhance the overall technology experience for their customers while maintaining high uptime and reliability.

What clients say about this company

Feedback from clients reflects a mix of experiences with Centre Réparatech. While some appreciate the professionalism and efficiency of their services, others have raised concerns about the organization and communication regarding project timelines. Positive comments highlight the skill and helpfulness of the staff in solving technical issues.

Clients have noted the staff's dedication to resolving problems, often completing tasks promptly. However, there have also been mentions of inconsistent follow-ups, suggesting room for improvement in customer service. Overall, this managed IT services provider has strengths that many clients value, alongside areas where they can enhance their service delivery.

4.2★
Signa Computer Systems
North York, Ontario

Overview

Signa Computer Systems, located in North York, Ontario, is a dedicated managed IT services provider. They focus on delivering reliable technology solutions tailored to meet the specific needs of their clients, including PC repair, tech support, and custom computer builds. This IT services company aims to assist both individuals and businesses in optimizing their IT infrastructure and ensuring smooth operations.

This MSP stands out due to its commitment to transparency and responsiveness. Their team works closely with clients to understand their requirements and provide timely updates throughout any project. By offering personalized service and technical expertise, they help clients achieve their technology goals efficiently and effectively.

What clients say about this company

Clients often express satisfaction with the quick and friendly support from Signa Computer Systems. They appreciate the team's dedication to clear communication and the effort made to keep them informed during the service process. Many testimonials highlight the positive experiences with buying custom systems and resolving tech issues with ease.

Customers also commend the company's honesty and the value they receive for their investment. Clients note that the staff are knowledgeable and willing to provide tailored recommendations based on individual needs. This focus on customer service and quality has led to a solid reputation within the community.

4.9★

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