Help Centre

Learn about managed IT topics for Canadian businesses and quickly jump to providers who offer each service.

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Microsoft 365 & Email

Do we really need multi-factor authentication for email?

Multi-factor authentication adds an essential security layer to your business email, protecting against unauthorized access and reducing risks like downtime, data loss, and fraud.

Canada Microsoft 365 & Email Password Management Small Business

Which option is better for email collaboration tools?

Selecting the best email collaboration tools is essential for Canadian SMBs to enhance productivity, secure communications, and meet privacy requirements. Learn what to look for and questions to ask your IT provider.

Canada Microsoft 365 & Email Small Business VoIP & UCaaS

Why does email downtime impact customer trust?

Email downtime disrupts communication with customers and can damage trust by creating delays and uncertainty. Reliable Microsoft 365 email service is essential for Canadian SMBs to maintain professionalism and meet client expectations.

Canada Microsoft 365 & Email Microsoft 365 Tools Small Business

Does it make sense to archive emails for compliance?

Email archiving helps Canadian small businesses securely store and retrieve important emails, reducing risks like data loss and compliance issues. Learn practical steps to evaluate and implement archiving with your IT provider.

Canada Email Security & Anti-Phishing Microsoft 365 & Email Small Business

Does it make sense to automate email backups?

Automating email backups helps Canadian small businesses protect against data loss, cyber threats, and downtime by ensuring emails can be quickly restored when needed.

Canada Identity & SSO Microsoft 365 & Email Small Business

Can a small business benefit from shared calendars in email?

Shared calendars in Microsoft 365 help Canadian small businesses improve team coordination, reduce scheduling conflicts, and protect client trust through secure, easy-to-manage scheduling.

Canada MFA & Authentication Microsoft 365 & Email Small Business

Which option is better for email archiving?

Choosing the right email archiving solution for your Microsoft 365 setup helps protect your business communications, supports compliance, and ensures quick recovery from data loss or cyber incidents.

Canada Email Security & Anti-Phishing Microsoft 365 & Email Small Business

Why does my business need secure email hosting?

Secure email hosting protects your business from cyberattacks, data loss, and downtime by providing strong security, reliable backups, and anti-phishing tools—essential for Canadian small and mid-sized businesses.

Canada Email Security & Anti-Phishing Microsoft 365 & Email Small Business

Do we really need advanced email encryption?

Advanced email encryption protects sensitive business communications from interception and unauthorized access, helping Canadian SMBs reduce cyber risks and comply with privacy expectations.

Canada Microsoft 365 & Email Remote Support Tools Small Business

Should my business monitor email usage regularly?

Regularly monitoring your business email helps prevent security risks, reduce downtime, and maintain productivity, especially when using Microsoft 365. Learn practical steps to keep your email system secure and efficient.

Canada Microsoft 365 & Email Small Business VoIP & UCaaS

Should my business use shared or dedicated email accounts?

Deciding between shared and dedicated email accounts impacts your business's security, productivity, and compliance. Learn practical steps to manage email effectively for your Canadian SMB.

Canada Microsoft 365 & Email Mobile/Device Management Small Business

How do I reduce email spam in my inbox?

Reducing email spam in your Microsoft 365 inbox protects your business from cyber risks and boosts staff productivity. Learn practical steps and what to ask your IT provider.

Canada Microsoft 365 & Email SaaS Backup Small Business

What happens if email credentials get compromised?

If your business email credentials are compromised, unauthorized access can disrupt operations, expose sensitive data, and damage client trust. Learn practical steps to protect and respond effectively.

Canada Microsoft 365 & Email Server Monitoring & Management Small Business

Can a small business manage email security alone?

Email security involves more than just passwords and spam filters—Canadian small businesses face real risks like phishing and data breaches that require ongoing attention and specialized tools.

Canada Microsoft 365 & Email Microsoft 365 Tools Security Small Business

Can a small business afford managed email services?

Managed email services, including Microsoft 365, can be affordable for Canadian small businesses and help reduce risks like downtime, data loss, and cyberattacks. Here's what to consider and ask your IT provider.

Canada MFA & Authentication Microsoft 365 & Email Small Business

Does it make sense to integrate email with other tools?

Connecting your email system with other business tools can boost productivity and security for Canadian SMBs by streamlining workflows and reducing risks.

Canada Microsoft 365 & Email Small Business VPN Services

Which option is better: on-premise or cloud email?

For Canadian small businesses, choosing between on-premise and cloud email affects security, uptime, and costs—understanding the differences helps protect your data and keep your team productive.

Canada Cloud Microsoft 365 & Email Small Business VPN Services

Should my business switch to cloud-based email services?

Cloud-based email services like Microsoft 365 offer Canadian small businesses improved reliability, security, and remote access, but require careful planning and the right IT support to make the switch smoothly.

Canada Cloud Endpoint Security Microsoft 365 & Email Small Business

When should I train employees on email security?

Start email security training as soon as employees join and continue regularly to reduce risks like phishing and data loss. Regular training helps protect your business and customer trust.

Canada Domain & DNS Tools Microsoft 365 & Email Security Small Business

When should I upgrade our email system?

Knowing when to upgrade your email system is key to maintaining secure, reliable communication that supports your Canadian business's productivity and compliance needs.

Canada Microsoft 365 & Email Remote Monitoring & Management Small Business

When should I consider email disaster recovery plans?

An email disaster recovery plan helps Canadian SMBs quickly restore Microsoft 365 email access after outages or cyberattacks, minimizing downtime and data loss.

Canada Endpoint Security Microsoft 365 & Email Small Business

Do we really need email retention policies?

Email retention policies help Canadian businesses manage how long emails are kept, protecting critical data, supporting compliance, and reducing risks from accidental loss or legal issues.

Canada Microsoft 365 & Email Mobile/Device Management Small Business

How do I migrate business email without downtime?

Moving your business email to Microsoft 365 without downtime requires careful planning to avoid disruptions, data loss, and security risks. Here's how Canadian SMBs can prepare and work with IT experts for a smooth transition.

Canada Microsoft 365 & Email Mobile/Device Management Small Business

Is it worth paying for premium email security?

Premium email security adds advanced protections beyond Microsoft 365's basics, helping Canadian SMBs reduce risks like phishing, ransomware, and data loss that can disrupt operations and harm customer trust.

Canada Microsoft 365 & Email Security Small Business VPN Services

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Microsoft 365 & Email

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