Total Support Solutions

Cloud Services Cybersecurity IT Consulting & vCIO

Address: 1221 Broad St Victoria , British Columbia

Overview

Total Support Solutions is a managed IT services provider located in Victoria, British Columbia. They focus on delivering reliable IT support and innovative technology solutions to businesses of various sizes. This IT services company aims to enhance their clients' operations through effective support and robust security measures.

This MSP is dedicated to helping organizations manage their technology more efficiently. They offer various services including antivirus protection, remote monitoring, and strategic IT consulting. Their clients typically appreciate the emphasis on professional service and the importance of maintaining high uptime and reliability.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.3

Review Highlights

Strong technical expertise (1 review mention this)
Friendly, supportive team (1 review mention this)

What clients say about this company

.Client feedback about this IT services company is varied, with some clients expressing dissatisfaction with their support services. Certain users have noted issues with responsiveness which has led to frustrations, indicating room for improvement in their customer service approach.

.On the other hand, some clients have praised the technical expertise of Total Support Solutions. They highlight the quality and professionalism of the company's service, particularly in areas like antivirus protection and remote monitoring. This combination showcases the potential for solid support amidst the feedback received.

Questions business owners often ask at this stage

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Business Details

Address

1221 Broad St
Victoria , British Columbia

Phone: 1 (250) 999-0040

View Website

Map / Directions

Hours

Now Closed

Monday	08:00 AM - 06:00 PM
Tuesday	08:00 AM - 06:00 PM
Wednesday	08:00 AM - 06:00 PM
Thursday	08:00 AM - 06:00 PM
Friday	08:00 AM - 06:00 PM
Saturday	Closed
Sunday	Closed