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Overview

Purplo Consulting Inc. is a managed IT services provider located in Vancouver, British Columbia. They focus on delivering quality IT support, software assistance, and business consulting services tailored to small and medium-sized businesses. Their team is committed to understanding client needs and providing reliable solutions that enhance productivity and operational efficiency.

This MSP serves various sectors, ensuring that they help clients in managing their IT services effectively. With a focus on transparency and thorough project delivery, they aim to address any IT challenges that arise. Their approach fosters long-term partnerships by delivering consistent support and a high level of responsiveness.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.2 Google Rated 4.20 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 reviews mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (4 reviews mention this)
  • Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients appreciate the dedication of Purplo Consulting to resolving issues promptly and thoroughly. Many have noted their effectiveness in managing IT services and delivering necessary software support. However, some feedback indicates that expectations regarding project scopes may vary, with requests for additional assistance sometimes not being met.

Overall, while many clients report positive experiences with the company's problem-solving capabilities, service quality, and project management, a few have expressed concerns about specific instances of customer service. Feedback varies, highlighting the importance of clear communication and alignment on project goals for successful outcomes.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about VoIP & Phone Systems

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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