MSPAssist

Backup & Disaster Recovery IT Support & Help Desk Managed IT Services

Address: 422 Richards St Vancouver , British Columbia

Overview

MSPAssist is a managed IT services provider located in Vancouver, British Columbia. They focus on delivering reliable IT solutions tailored to meet the unique needs of their clients. This IT services company primarily serves businesses seeking to enhance their technology operations while ensuring security and support.

With a reputation for proactive support, this MSP assists organizations in optimizing their IT infrastructure. Their experienced team is known for being responsive and empathetic, making them a valued partner for many businesses in the region. Through a range of services, they help clients stay productive and secure in an increasingly complex digital landscape.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8

Review Highlights

Friendly, supportive team (1 review mention this)

What clients say about this company

Clients appreciate the responsiveness and proactive nature of MSPAssist's team. Many have expressed satisfaction with the level of support they receive, noting how helpful the team is in addressing their needs. This makes working with them a positive experience.

Additionally, MSPAssist has become a trusted resource for various businesses, highlighting their ability to provide essential support. Clients frequently recommend their services, underscoring the strong relationships they build with their customers.

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Business Details

Address

422 Richards St
Vancouver , British Columbia

Phone: 1 (385) 955-3423

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Map / Directions

Hours

Open now

Monday	Open 24 hours
Tuesday	Open 24 hours
Wednesday	Open 24 hours
Thursday	Open 24 hours
Friday	Open 24 hours
Saturday	Closed
Sunday	Closed