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Overview

FixMac.ca is a managed IT services provider located in Vancouver, British Columbia. They specialize in offering reliable support and repair services for Mac products, catering to both individual users and businesses. This IT services company focuses on delivering quality, transparency, and cost-effective solutions to ensure customer satisfaction.

Their typical clients range from everyday Mac users to small and medium-sized businesses looking for dependable IT support. By combining expertise with a strong commitment to customer care, this MSP helps clients resolve technical issues quickly and efficiently, maximizing their productivity and minimizing downtime.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.5 Google Rated 4.50 out of 5 on Google

Review Highlights

  • Strong technical expertise (2 reviews mention this)
  • Reliable uptime and ongoing support (1 review mention this)
  • Friendly, supportive team (3 reviews mention this)

What clients say about this company

Clients appreciate the timely and effective service provided by this managed IT services provider. They value the honesty and transparency in communication, often highlighting how FixMac.ca offers clear quotes and avoids unnecessary costs, which builds trust and confidence.

Many customers mention the quick turnaround for repairs, noting how issues that seemed daunting were handled in a fraction of the expected time and cost. Overall, clients express satisfaction with the quality of work and the friendly, knowledgeable assistance they receive, making FixMac.ca a preferred choice for Mac repairs and IT services.

Questions business owners often ask at this stage

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Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday10:00 AM - 06:00 PM
Tuesday10:00 AM - 06:00 PM
Wednesday10:00 AM - 06:00 PM
Thursday10:00 AM - 06:00 PM
Friday10:00 AM - 06:00 PM
Saturday10:00 AM - 05:00 PM
SundayClosed

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