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Overview

Cyber Unit is a managed IT services provider based in Vancouver, British Columbia. They focus on delivering essential services such as cyber security, network security, and regular security updates. This IT services company specializes in protecting businesses from digital threats while ensuring their clients receive clear communication and reliable support.

They cater to a diverse range of clients, from small businesses to larger organizations, all seeking to enhance their IT security posture. By combining thorough monitoring with expert advice, they help their clients feel secure in their digital environments. Their commitment to high-quality service has made them a trusted partner for many businesses in the region.

This MSP prides itself on its ability to address client needs promptly and effectively. They have built a reputation for being responsive and thorough, especially when it comes to navigating potential security issues. With a strong emphasis on customer support, Cyber Unit ensures that their clients have peace of mind knowing their IT infrastructure is in good hands.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (6 reviews mention this)
  • Reliable uptime and ongoing support (3 reviews mention this)
  • Friendly, supportive team (6 reviews mention this)
  • Emphasis on security and data protection (17 reviews mention this)

What clients say about this company

Clients highly value the expertise and knowledge of the Cyber Unit team, particularly in the area of cyber security. Many have noted how the team is able to break down complex concepts into easy-to-understand language. This approach fosters trust and rapport, making it easier for clients to feel confident in their services.

Clients also appreciate the thoroughness and detail that Cyber Unit applies to their security measures. Their consistent monitoring and proactive strategies have been recognized as vital in safeguarding digital infrastructure. As a result, businesses feel well-protected against potential threats and are reassured by the level of vigilance provided.

Additionally, the empathy and support shown by Cyber Unit during critical situations stand out in client testimonials. They have gone above and beyond to help clients navigate security breaches and provide affordable solutions. This personal touch resonates well and reinforces their dedication to not just meeting, but exceeding client expectations.

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Business Details

Hours

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MondayOpen 24 hours
TuesdayOpen 24 hours
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SundayOpen 24 hours

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