Abby IT Support

Backup & Disaster Recovery IT Support & Help Desk Microsoft 365 & Email

Address: Vancouver , British Columbia

Overview

Abby IT Support is a managed IT services provider based in Vancouver, British Columbia. They focus on delivering reliable IT support and solutions to businesses and individuals in the area. Typical clients include retailers, home offices, and various industry professionals who seek dependable technology assistance.

This IT services company offers a wide range of services, including IT support, network setup, and WiFi optimization. With a commitment to professionalism and quality, they help clients maintain smooth operations and resolve technical issues promptly. Their expertise fosters a positive client experience, ensuring that technology enhances productivity rather than hinders it.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (2 reviews mention this)
Reliable uptime and ongoing support (1 review mention this)
Friendly, supportive team (5 reviews mention this)

What clients say about this company

Clients appreciate the empathetic support they receive from Abby IT Support. Many have shared experiences highlighting the team's prompt responses and effective problem-solving, making it clear that they value customer satisfaction and attentiveness.

The knowledge and professionalism of the staff at this IT services company are frequently praised. Clients express confidence in their abilities, whether addressing home network setups or complex business IT needs. This reliability contributes significantly to building long-term relationships with their clients.

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Business Details

Address

Vancouver , British Columbia

Phone: 1 (604) 800-2024

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 08:00 PM
Tuesday	08:00 AM - 08:00 PM
Wednesday	08:00 AM - 08:00 PM
Thursday	08:00 AM - 08:00 PM
Friday	08:00 AM - 08:00 PM
Saturday	08:00 AM - 08:00 PM
Sunday	09:00 AM - 07:00 PM