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Overview

DTECH IT SERVICES INC is a managed IT services provider located in Surrey, British Columbia. They focus on delivering high-quality technology support to a diverse range of clients, from small businesses to larger enterprises. This IT services company is known for their honest and transparent approach, ensuring clients feel secure and valued.

This MSP helps businesses by offering various IT services, including tech support and backup solutions. Their commitment to reliability and uptime means that clients can trust them in crisis situations. With a strong emphasis on customer service and competitive pricing, they strive to meet their clients' needs effectively and efficiently.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 reviews mention this)
  • Reliable uptime and ongoing support (4 reviews mention this)
  • Friendly, supportive team (3 reviews mention this)
  • Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients frequently express their satisfaction with this company's professionalism and support. They appreciate the dedicated service, noting experiences where technicians went the extra mile to resolve critical issues promptly. Many recommend DTECH IT SERVICES INC for their superior customer care and reasonable prices.

The reliability of this IT services company has left a lasting impression on clients. Numerous testimonials highlight their expertise in handling urgent situations and their unwavering commitment to restoring services quickly. This focus on client needs fosters trust and establishes long-term relationships.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday10:30 AM - 07:30 PM
Tuesday10:30 AM - 07:30 PM
Wednesday10:30 AM - 07:30 PM
Thursday10:30 AM - 07:30 PM
Friday10:30 AM - 07:30 PM
Saturday10:30 AM - 07:30 PM
Sunday10:30 AM - 07:30 PM

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