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Overview

Com Pro is a managed IT services provider based in Surrey, British Columbia. They focus on delivering reliable IT infrastructure and support to businesses across various sectors. Their typical clients include educational institutions, golf courses, and various organizations seeking to enhance their technology operations.

This IT services company is committed to helping clients by offering tailored solutions that meet their specific needs. They prioritize high-quality support and work diligently to resolve issues promptly. This focus on customer service ensures that businesses can operate smoothly without the stress of managing their IT systems alone.

Com Pro also places a strong emphasis on security, helping clients protect their data and systems from potential threats. Their experienced team provides not only technical expertise but also invaluable advice to maintain the security of IT environments. This dedication to service and security makes them a valuable partner for any organization looking to improve its IT capabilities.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Servers & Infrastructure

Procurement, deployment, and lifecycle management of the core IT infrastructure that powers your business—servers, networks, storage, virtualization, and related systems.

Why it matters: Improves performance, scalability, and reliability while reducing the risk of outages caused by outdated or improperly maintained infrastructure.

Real example: A company suffering frequent outages replaces aging on-prem systems with a modern, optimized environment—dramatically improving performance and uptime for all staff.

Reputation & Reviews

These highlights are summarized from public Google reviews and other signals. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 reviews mention this)
  • Reliable uptime and ongoing support (2 reviews mention this)
  • Friendly, supportive team (6 reviews mention this)
  • Emphasis on security and data protection (1 review mention this)

What clients say about this company

Clients consistently praise Com Pro for their exceptional customer service and responsiveness. Many customers, including Trinity Western University, value the attention and empathy shown by the support team. They have found that Com Pro takes the time to understand their unique requirements and provide solutions that truly meet their needs.

Feedback indicates that this managed IT services provider excels at quickly resolving issues, as highlighted by clients like those from Redwoods Golf Course. Their efficient process for addressing technical problems helps reduce stress and build confidence in the services provided. Clients appreciate the ease of communication and the thoroughness of the support team.

Security is another facet that clients appreciate about Com Pro. They receive not only immediate assistance with technical challenges but also proactive advice on maintaining the safety of their systems. This combination of reliability and support empowers businesses to focus on their core activities while trusting their IT needs to a capable partner.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Network Management

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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